Strategic Account Manager – Logistics Growth & Leadership

Deutsche Post; New South Wales; On-site; AUD 90,000 - 120,000; Full time

Job summary

DHL Supply Chain Australia is seeking an Account Manager to act as the glue between operations, customers and the business, overcoming daily logistical challenges and driving growth. You will have the autonomy to make decisions in a fast-paced environment and use leadership, customer management and influencing skills to shape the future of logistics.

Your duties include partnering with a household name customer to grow their business, driving continuous improvements, and managing the P&L to

Qualifications

• Proven track record in logistics, 3PL or 4PL account management.
• Experience in Lifesciences and Healthcare sector.
• Advanced MS Office skills and exposure to a warehouse management system.
• Ability to negotiate partner agreements at a senior management level.
• P&L experience.
• Excellent personal presentation and strong written and verbal communication skills.

Responsibilities

• Partner with our leading, household name customer to develop and grow their business
• Initiating Continuous Improvements for the customer to achieve that competitive edge
• Understanding what our customer needs and expects from us and working with them for their success
• Ensure profitable growth and managing the P&L
• Support all key account functions; complaint, claim handling, problem solving & other contractually agreed services
• Drive employee engagement initiatives through your ability to lead
• Manage account strategy including contract renewals

Skills

Account management

Client relationship

Negotiation

P&L management

Communication

Leadership

Tools

Warehouse management system

MS Office (Excel, PowerPoint)

Job description

DHL Supply Chain Australia is seeking an Account Manager to act as the glue between operations, customers and the business, overcoming daily logistical challenges and driving growth. You will have the autonomy to make decisions in a fast-paced environment and use leadership, customer management and influencing skills to shape the future of logistics.

Your duties include partnering with a household name customer to grow their business, driving continuous improvements, and managing the P&L to