Store Team Member - Customer Service & Online Orders

Woolworths Group; Sebastopol; On-site; AUD 42,000 - 54,000; Full time

Job summary

Woolworths Group is seeking friendly Team Members to support in-store operations and online order fulfillment. You will greet customers, assist with product locations, stock shelves, and ensure a smooth shopping journey. A positive, flexible attitude and customer-first mindset are essential for this role.

You’ll participate in a dynamic team, uphold store policies, and contribute to a welcoming shopping experience for all customers visiting our stores.

Qualifications

• Genuine interest in food and shopping.
• Enjoys communicating and interacting with others.
• Able to adapt to change and stay flexible.
• Enjoys working as part of a team to achieve goals.
• Treats everyone with respect and care.

Responsibilities

• Greet, acknowledge, thank customers for shopping at Woolworths.
• Follow policies to keep customers and colleagues safe, report hazards.
• Help customers by answering questions or guiding to products.
• Keep shelves stocked and tidy for a fast, easy shopping journey.
• Shop for online customers and ensure they receive what they need.

Skills

Interest in food & shopping

Strong communication

Adaptable / flexible

Team player

Respectful & caring

Job description

Woolworths Group is seeking friendly Team Members to support in-store operations and online order fulfillment. You will greet customers, assist with product locations, stock shelves, and ensure a smooth shopping journey. A positive, flexible attitude and customer-first mindset are essential for this role.

You’ll participate in a dynamic team, uphold store policies, and contribute to a welcoming shopping experience for all customers visiting our stores.