Store Team Member

Woolworths Group; Kembla Grange; On-site; AUD 28,000 - 34,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Sonder App 24/7 well-being resources

Generous leave policy

Job summary

Woolworths Group in Australia is seeking friendly Team Members to join our store team. You will greet customers, restock shelves, and support online orders while delivering the great Woolworths service we are known for.

You will work as part of a supportive team, maintain store cleanliness, follow safety policies, and help customers find products, ensuring a smooth and enjoyable shopping experience for every guest.

Qualifications

• Customer-facing role experience preferred.
• Ability to help customers and navigate store layout.
• Commitment to safety policies and procedures.

Responsibilities

• Greet, acknowledge and thank customers.
• Keep shelves stocked and tidy for fast shopping.
• Assist customers with questions and locate products.
• Support online order picking and processing.
• Contribute to a friendly, inclusive store environment.

Skills

Customer service

Communication

Teamwork

Adaptability

Respectful conduct

Job description

Roster option 1
Start dayEnd dayStart timeEnd timeMondaySunday6:30 AM8:30 PM
Roster option 2
Start dayEnd dayStart timeEnd timeMondaySunday6:30 AM8:30 PM

• We’re on the look out for friendly faces to join our team!
• Here at Woolies we work together to deliver a great shopping experience for the thousands of customers which come into our stores daily
• Our team work in a supportive environment where they can be themselves
• But wait, there’s more……attractive team benefits & perks with brands you’ll know and love!

About The Role

Our Team Members are the face of Woolies and bring to life everyday what we are famous for - our friendly service.

Working throughout the store, our Team Members do a variety of tasks from getting our stock on shelves, putting our fresh Fruit & Veg on display, to picking orders for our Online Customers and finally being the last friendly face our customers see as they leave our store with their shopping.

What You'll Do

• Greet, acknowledge, show care and thank our customers for shopping at Woolies
• Stick to our policies and procedures to ensure we keep ourselves, each other and our customers safe including looking out for and reporting any hazards
• Help our customers by answering their questions or taking them to products they are looking for throughout their shopping journey
• Ensuring our shelves are fully stocked and tidy to enable a fast and easy shopping journey
• Shopping for our online customers, ensuring that they receive what they need

What You'll Bring

The right attitude is everything to ensure we go the extra mile and strive to exceed customer expectations with our own personal flair!

• You have a genuine interest in food & shopping
• You enjoy communicating and interacting with others
• You embrace being flexible and can easily adapt to change
• You love working as part of a team to achieve common goals
• You treat everyone with respect, care is important to you and part of how you show up every day

What You'll Experience

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:

• Unlock a world of exclusive discounts - Team discounts across our range of Woolworths Group brands you know like Big W, Petstock & HealthyLife
• We’re talking about a workplace that celebrates and incentivises purpose-driven work!
• Workplace support which includes 24/7 access to the Sonder App that you and your family can tap into anywhere, anytime for a wealth of resources to prioritise and manage your well-being
• Take time off when you need it - A progressive and competitive leave policy that gives you more space for what matters to you

Endless possibilities with Woolworths Group

We're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs Woolworths Group

We believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential.

We encourage all candidates to apply, please let us know in your application if we can support you with any adjustments in the hiring process.

Discover more opportunities with Woolworths Group