Store Operations Lead & Customer Experience Coach

Genuine Parts Company; Central Coast Council; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Safe & inclusive team environment

Ongoing training & career development

No late-night trading

Diverse product ranges

Support office guidance and inter‑shop

Employee reward & recognition programs

Paid volunteer leave

Parental leave top-up allowance

Team member pricing

Industry award rates of pay, penalty &

Job summary

Repco is seeking an Assistant Store Manager to support daily operations, coach the team, and ensure outstanding customer service. The role involves working closely with Store Managers, taking on opening/closing duties, and leading by example to uphold safety and store standards.

The company highlights a safe, inclusive environment, ongoing training, and competitive rewards for performance across Australia and New Zealand markets.

Qualifications

• Experience in retail or trade including sales, wholesale, and/or workshop operations.
• Proven ability to coach and develop team members.
• Commitment to safety and creating moments that matter for customers.

Responsibilities

• Lead and coordinate daily store operations with Store Managers.
• Coach and develop team members to deliver outstanding service.
• Model safe work practices and maintain a safe environment for staff and customers.
• Handle opening and closing duties as required.

Skills

Supervisory experience

Retail experience

Team leadership

Customer service

Tools

Driver's license

Job description

Repco is seeking an Assistant Store Manager to support daily operations, coach the team, and ensure outstanding customer service. The role involves working closely with Store Managers, taking on opening/closing duties, and leading by example to uphold safety and store standards.

The company highlights a safe, inclusive environment, ongoing training, and competitive rewards for performance across Australia and New Zealand markets.