Store Manager - Rundle Mall

Calibre Clothing; Adelaide; On-site; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Uncapped commissions

Staff discount up to 70% off

Referral bonus up to $4,000

Job summary

CALIBRE Clothing is seeking a reliable Concession Manager to lead on the floor, engage with clients, style and sell premium menswear, and build lasting relationships with customers.

You will drive sales, manage a high-performing team, and ensure luxury standards across service, merchandising and operations within CALIBRE's premium environment.

Qualifications

• Strong management background essential.
• Experience in premium retail desirable.
• Proven ability to drive sales and lead a high-performing team.

Responsibilities

• Lead on the shop floor, engage with clients, style and sell CALIBRE's premium menswear.
• Drive sales performance and develop a high-performing team.
• Uphold CALIBRE's luxury standards across customer service, merchandising and store operations.

Skills

Retail management

Customer engagement

Effective communication

Job description

Founded in 1989,CALIBREhas surpassed 37 years as Australia's benchmark for elevated menswear.

CALIBRE's obsessive focus on creating exceptional product, has solidified its place as the destination for wearable, contemporary pieces that stand the test of time.

Since opening our first boutique in Chapel St, Melbourne. CALIBRE has grown its boutique presence across the country, and is available to shop in Australia's premier shopping precincts.

To this day, CALIBRE remains a family-owned business and operates out of Melbourne, where craft and culture is cultivated with a focus on purely in-house designed product. Creating unique pieces for unique individuals.

About the Role

We are looking for a reliable, motivated, and dynamic Concession Manager who is passionate about delivering a personable and memorable customer experience. In this role, you will confidently lead by example on the floor, engage with clients, style and sell CALIBRE's premium menswear collections, and build genuine, long-term customer relationships.

You will thrive in a premium retail environment, proactively driving sales performance, leading and developing a high-performing team, and ensuring CALIBRE's luxury standards are upheld across customer service, visual merchandising, and store operations, representing the brand as a true ambassador in every client interaction.

The CALIBRE Leader we are looking for is:

A confident communicator- You build genuine connections, make clients feel heard, and create an enjoyable experience that goes beyond the sale.

Polished and professional- As a brand that holds high attention to detail for our product and store environment, we expect the same from our team. First impressions count, and you understand the value of presenting yourself with care and attention to detail.

Authentic and personable- You bring energy, personality, and positivity to every interaction and every team environment. Long-standing relationships are built on trust, being authentic and being yourself.

Experienced- Prior work in retail is favourable, however, a strong management background is essential. Our team is diverse with many long-term team members starting their first ever job in retail with CALIBRE. As it sits at the top, confident communication is the most important aspect to being successful with us, so if your occupation background includes hospitality, any form of sales, client facing, or social role that has built your communication skills, that is fantastic.

Driven and growth-focused- Our brand is growing every year, and our team is filled with driven team members, hungry to keep this momentum and keep learning.

At its core, a successful candidate will be a confident and strong communicator that can aptly demonstrate this in an interview. They will be driven, authentic, and personable. Eager to build relationships

What Separates CALIBRE From Other Brands

Competitive pay and bonuses- Remuneration is important. We are proud to boast one of the strongest incentive packages out of any retail company. We have very strong performance-based compensation that is designed to reward effort and results.

Strong retention levels amongst head office and retail teams- We have numerous team members within our business that have been on board with us for over 10 years. We want to provide the best environment possible for anyone coming on board, because if you are genuinely happy working, you're going to be better off and going to bring an amazing energy to the shop floor.

Genuine opportunity for continual progression- There is always an opportunity for progression at CALIBRE, whether that is a title, and/or remuneration. We have had team members move from our retail team to our office team (design, eCom, marketing most typically) as the brand has always placed a huge emphasis on the importance of prior work in our retail stores. The retail environment is where you get first-hand experience with our client, with our product, hence is the perfect springboard to step into an adjacent role within Calibre.

Product we are proud of- All our product is designed in Melbourne at our Head Office, and the entire process to make our product is extremely granular. There is so much detail in our fabric sourcing, pattern making and silhouette construction, and overall design process, that we end up with a product we are proud of. When you are genuinely passionate and confident in your product, styling and selling it becomes that much easier, and we are proud to be the leading menswear designer in Australia and sell such a premium product.

We are a growing brand with a driven team- Every year since 2021 has been a bigger and better year. Setting records every year in turnover, having momentum behind you is exciting, kicking goals is fun. Our team are driven to continue this progression and excited for the constant evolution of Calibre. Our sights are set on global expansion, and we can't wait to bring on board more team members to support and grow our business.

A great client- CALIBRE has stood the test of time for over 36 years and has an eclectic mix of new clients, alongside brand loyalists. Our clients care about their presentation, care about the brand, and care about our staff. Many of our clients shop not just for the product we sell, but because of their strong relationship they have made with our team.

Uncapped personal commission and bonuses

Up to 70% off our premium product range plus exclusive external discount with brand partners

Earn up to $4,000 per referral through our employee referral scheme

Calibre is Australia's most respected, leading mens fashion brand and considered as a pioneer in Australia’s fashion landscape. Calibre’s recognisable signature elements and inventive classicism has captured the imagination of style leaders around the country since it launched Australia's first mens only, up-market boutique 25 years ago.

Calibre menswear was founded in 1989 by Gary Zecevic. Calibre has and will always only design the most premium fashion product for men. Calibre is passionate and committed to holding its position as the leading mens specialist in Australia by staying focused on designing the best menswear available.

Source: This is an extract from the company's own website.