Store Manager - Nick Scali

Nick Scali Limited; Sydney; On-site; AUD 75,000 - 110,000; Full time

Benefits offered by this job

Uncapped commission

Career development

Supportive team

Job summary

Nick Scali Limited is seeking a passionate Retail Store Manager for our Artarmon Showroom to lead the sales team and drive targets while maintaining showroom standards and operational excellence. You will coach staff, deliver exceptional customer service, manage product knowledge, and collaborate with regional leadership to implement sales strategies that maximize performance.

Join a nationally recognized ASX-listed luxury furniture brand offering development opportunities and a supportive team

Qualifications

• Previous sales experience, ideally with high-value items.
• Strong interpersonal skills and growth mindset.
• Excellent organizational abilities and proactive problem solving.
• Commitment to coaching and developing team members for success.

Responsibilities

• Lead and develop showroom sales team with positivity and collaboration.
• Drive sales by delivering strong customer service and product knowledge.
• Resolve customer complaints promptly and follow policies.
• Collaborate with Regional Sales Manager on strategies to maximize sales.
• Maintain showroom standards, visuals and safety compliance.

Skills

Sales experience

Leadership

Customer service

Product knowledge

Coaching

Organizational skills

Job description

As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation.

For over 60 years, Nick Scali has been a nationally recognized household name in the Australian furniture industry. Following our acquisition of Plush Sofas in late 2021, we now operate over 115 showrooms across Australia and New Zealand, with exciting plans for further expansion in 2026.

Join an iconic Australian retail organization and be part of an international ASX-listed company that values career development in a supportive team environment.

What We Offer

• Competitive salary with generous uncapped commission.
• Continuous training and career development opportunities.
• A supportive team environment that values innovation and improvement.

Job Description

We are looking for a passionate and dynamic Retail Store Manager for our Artarmon Showroom to lead, coach, and inspire the sales team to achieve individual and team sales targets.

In this role, you will create a positive and motivating environment while ensuring operational excellence in your showroom.

Key Responsibilities

• Lead and develop the showroom sales team, fostering a culture of positivity and collaboration.
• Drive sales performance by utilizing your expertise in customer service and product knowledge.
• Ensure timely resolution of customer complaints and adherence to company policies and procedures.
• Collaborate with the Regional Sales Manager to develop and implement strategies that maximize sales and enhance customer satisfaction.
• Maintain showroom standards, ensuring compliance with visual merchandising and safety regulations.

Qualifications

• Previous sales experience, ideally selling furniture or high-value items such as jewellery, cars, bedding, luxury goods / travel, etc.
• Strong interpersonal skills with a positive attitude and a growth mindset.
• Excellent organizational abilities and a proactive approach to problem‑solving.
• Commitment to coaching and developing team members for success.