Store Manager - Moore Park

Pillow Talk; Sydney; On-site; AUD 62,000 - 76,000; Full time

Benefits offered by this job

Store discount after qualifying period

Free onsite parking

Australian-owned and operated company

Novated Leasing partnership

Career growth opportunities

Inclusive and supportive culture

Job summary

Pillow Talk is a well-established home décor and linen retailer with 76 stores across Australia. We are seeking a proactive Store Manager for our Moore Park store to lead the team, drive sales, and deliver outstanding customer experiences.

You will coach staff, optimise stock, and partner with the Assistant Store Manager to execute business plans. You will be a brand ambassador, fostering a positive culture, strong engagement, and sustainable growth, while managing inventory and operations in a

Qualifications

• Experience in a commercial, customer-centric store leadership role in a busy retail environment.
• Proven track record of leading teams to achieve revenue targets.
• Strong inventory management and stock presentation skills.

Responsibilities

• Lead the store team and drive operational and sales performance.
• Review store and team member performance and implement action plans.
• Coach staff on brand storytelling, customer experience and loyalty.
• Collaborate with the Assistant Store Manager to optimise store trade.

Skills

Retail leadership

Revenue growth

Inventory management

Visual merchandising

Consultative selling

Team coaching

Delegation

High-volume retail

Job description

Thanks for considering embarking on a journey with Pillow Talk! We call it a journey because for many of our colleagues that’s exactly what it’s been. Whether you’re interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit.

By way of brief introduction, we are a well-established, on-trend home décor and linen retailer. From humble beginnings (some 49 years ago!), we’ve scaled to 76 stores across Australia and we'restill growing!Our inspiration is drawn from the love and pursuit of comfort and immersing this beautifully simple concept into the lives of our customers. Home really is where the heart is, and for those of you who join us, that’s just how you’ll feel - at home!

Now is your opportunity to be part of the Pillow Talk Fabric, by joining us in this highly exciting

Store Manager

role at our Moore Park store. As a Store Manager at Pillow Talk, you’ll partner with the Assistant Store Manager to lead the team and drive the operational and sales performance of your store. You’ll review store and team member performance on a regular basis and collaborate with the Assistant Store Manager to formulate and execute action plans that leverage your store’s potential. You’ll be a brand ambassador and create highly personalised experiences for customers and employees alike, ensuring high engagement, enviable culture, and sustainable revenue growth. You’ll coach your team in the art of communicating our brand story, evoking in-store passion and brand loyalty with team members and customers alike, and empower your team by demonstrating how their efforts align with the business strategy.

A bit about you...

• Experience in a commercial, customer-centric store leadership role in a busy retail environment
• A proven track record of leading teams to consistent achievement of revenue targets
• Operational agility with a strong inventory management capability
• Fashion or trend oriented with strengths in visual display and stock presentation
• Consultative selling experience with proven ability to train and coach in the art of consultative selling
• Entrepreneurial spirit with a track record of creating and implementing ideas to improve store trade
• Exposure to high volume, large format retailing
• Strong delegation and ability to optimise your team's productivity

Why we think you should consider joining the Pillow Talk Tribe!

• $69,900plussuper, and generous monthly performance incentives
• Generous store discount after qualifying period – T&C’s apply
• Free onsite parking
• 100% Australian-owned and operated company
• Experience the advantages of our Flare partnership—Novated Leasing and a host of other benefits await!
• One of the largest linen and homewares specialists in the country
• Opportunities for further learning and career growth
• Warm, friendly and supportive work environment
• Passionate and knowledgeable team
• On-trend, high-quality products that make “selling” a true pleasure
• Family values and a culture of inclusivity and belonging

Our business is in a good place right now, but where we are going is even better! For your chance to join the Pillow Talk Tribe

We are a CircleBackInitiative employer, which means we commit to responding to every person who expresses interest in working for us.

Pillow Talk are dedicated to equal opportunities for all and we aim to ensure no job applicant or employee receives less favourable treatment because of, or is disadvantaged by, any conditions or requirements that aren’t justifiable, therefore please do let us know if you need any reasonable adjustments made ahead of your interview.