Store Manager - Malvern [ Full-Time]

Chargrill Charlie's; Melbourne; Remote; AUD 70,000 - 90,000; Full time

Job summary

Chargrill Charlie’s in Melbourne is seeking a Store Manager to lead our restaurant team, ensure superb customer service, and uphold product quality. You will recruit and train staff to meet business needs and sustain our stellar reputation.

The role requires proven leadership in hospitality, effective communication to delegate tasks, and a customer-focused mindset. Proficiency with Microsoft Office will be helpful in daily operations.

Qualifications

• Prior leadership experience at a team level in hospitality.
• Strong communication to delegate tasks and manage staff.
• Customer service excellence and guest satisfaction focus.
• Proficiency with Microsoft Office is advantageous.

Responsibilities

• Lead restaurant team to deliver excellent customer service and maintain product quality.
• Recruit and train staff to meet business needs and standards.
• Monitor sales, costs and labour to drive profitability and reduce waste.

Skills

Leadership

Communication

Customer service

Tools

Microsoft Office

Job description

This job is open for expressions of interest only

Chargrill Charlie’s is so much more than a chicken shop, it’s an Aussie icon! Since 1989, our team have gone above and beyond to build Chargrill Charlie’s into something no one else can replicate. And it’s this magic touch that’s meant we’ve had to bottle our sauces, sell our addictive chicken salt, and design merch for our biggest fans. Chargrill Charlie’s is the most extraordinary chicken shop, and we’d love for you to join in on the magic.

Do you love to bring joy to the everyday?
Want to be part of an iconic Australian brand?

The heart of our brand is our people. And chicken; lots of tasty chicken! Despite serving Australia’s best chicken and chips, our people are the most essential ingredient in our business. Our team’s passion and positive attitude make us who we are and keep our customers coming back for more.

We are looking for Store Managers right now!

As Store Manager, you will have the ability to lead all restaurant team members to ensure excellent customer service and product quality. You will ensure suitable team members are in place to service the needs of the business through recruiting and training employees so that the stellar reputation of Chargrill Charlie’s is maintained. As a manager you’ll be responsible for all aspects of restaurant management and profitability to meet our standards whilst delivering on key performance areas such as sales, food cost, labour spend and other controllable expenses. Through your efforts, you will create a culture of excellence.

Do you have what it takes to join our crew?

For this role, we are looking for a role model to all members of the business. Our store managers are people that are reliable and can lead by example. Prior leadership team experience is required for this role, as you’ll need to be able to communicate effectively to delegate tasks to others, whilst also being empathetic with regards to guest complaints and other requirements. An understanding of the hospitality industry along with a proficiency in Microsoft Office will both prove highly helpful in this role.

We’re all about bringing people together over the food they love. So, if you love food, are passionate about helping and leading people; take pride in your work; are results driven and perform well in fast-paced environment, then we want to hear from you!