Store Manager: Lead Culture & Customer Excellence

USA; Australia; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Staff discounts

Career growth

Wellness support

Family discounts

Make a difference

Job summary

Cotton On is a global fashion and lifestyle retailer born in Australia, with eight brands across 22 countries and 1,500 stores. We’re a community that values self-expression, creativity and positive impact, and we welcome diverse backgrounds to apply.

The role focuses on leading a store culture, developing your team, driving customer excellence, and identifying opportunities to improve store results while supporting our Foundation's global projects.

Responsibilities

• Lead and embed culture that builds a team of engaged product and Brand ambassadors within your store
• Enable and develop your team who are customer first, people focused and results driven
• Embed customer excellence whilst growing your store results through clear direction and operational excellence
• Bring your commercial eye to the store, spot trade opportunities, and find solutions to improve the customer experience and store results
• Manage store schedules and wages effectively to achieve productivity and wage targets
• Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world

Job description

Cotton On is a global fashion and lifestyle retailer born in Australia, with eight brands across 22 countries and 1,500 stores. We’re a community that values self-expression, creativity and positive impact, and we welcome diverse backgrounds to apply.

The role focuses on leading a store culture, developing your team, driving customer excellence, and identifying opportunities to improve store results while supporting our Foundation's global projects.