Store Manager: Lead a Customer-First Team & Store Growth

USA; Canberra; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

50% off brands

Career growth - local & global

Wellness support 24/7

Family discounts

Make a positive difference

Job summary

Cotton On is seeking a store leader to drive culture and build a team of engaged product and Brand ambassadors. You will empower a customer-first, people-focused team while delivering strong results and a positive shopping experience.

You will foster customer excellence, grow store performance with clear direction and operational discipline, and apply a commercial eye to seize trade opportunities that enhance the customer journey.

Responsibilities

• Lead and embed culture to build a team of engaged product and Brand ambassadors.
• Develop your team to be customer first, people focused and results driven.
• Embed customer excellence while growing store results through clear direction and operational discipline.
• Bring your commercial eye to the store, spot trade opportunities, improve the customer experience.
• Manage store schedules and wages to achieve productivity targets.
• Advocate for the Cotton On Group Foundation and its community projects.

Job description

Cotton On is seeking a store leader to drive culture and build a team of engaged product and Brand ambassadors. You will empower a customer-first, people-focused team while delivering strong results and a positive shopping experience.

You will foster customer excellence, grow store performance with clear direction and operational discipline, and apply a commercial eye to seize trade opportunities that enhance the customer journey.