Store Manager - Factorie Harbourtown QLD

Cotton On Group; Gold Coast City; On-site; AUD 125,000 - 150,000; Full time

Job summary

A global fashion and lifestyle retailer is seeking a retail manager to lead a team in delivering exceptional customer experiences. The ideal candidate will empower their team, drive store performance, and advocate for meaningful community impact. This position offers opportunities for career growth and personal development, along with exciting employee benefits including discounts across various brands. If you're passionate about streetwear and making a positive difference, apply now.

Benefits

50% off Cotton On Group Brands

Local and Global career growth

Wellness support 24/7

Discounts for you and your family

Create meaningful change

Qualifications

• Experience in retail management or leadership roles.
• Strong understanding of customer service and team development.
• Ability to identify trade opportunities and solutions.

Responsibilities

• Lead a team of product and brand ambassadors.
• Develop a customer-first and results-driven culture.
• Drive store results through operational excellence.
• Manage schedules and wages effectively.

Job description

Do you love Streetwear?

We're a youth street brand that is accessible to our edit customer aged 16-24. We empower our community to express themselves through fashion, music, sports and art - because we believe in more than just selling clothes. We believe in real people, real stories & real connection. We thrive off culture. Everything that we do is anchored in authentic edge and confident attitude. We sell product that inspires our community to explore and experiment with their visual identity. We give our customer a voice and use our voice to advocate for them - platforming the things that matter most to them. Youth supporting youth. Become a part of our world. Apply now.

Benefits You Will Love…

• 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie and Supre
• Local and Global career growth - progress your career across our 7 Brands
• Wellness support 24/7 – mental health, relationships, family + more
• Discounts for you and your family - medical, travel, financial + more
• Create meaningful change and make a positive difference in people’s lives

The Role

• Lead and embed culture that builds a team of engaged product and Brand ambassadors within your store
• Enable and develop your team who are customer first, people focused and results driven
• Embed customer excellence whilst growing your store results through clear direction and operational excellence
• Bring your commercial eye to the store, spot trade opportunities, and find solutions to improve the customer experience and store results
• Manage store schedules and wages effectively to achieve productivity and wage targets
• Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world

Who are we?

Cotton On Group’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On Group is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at [e-mail] so we may support you in completing the job application process.