Store Manager - Canberra Centre

Strandbags; Canberra; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

40% staff discount on store product

Birthday leave

Service Recognition Program enrollment

Employee referral incentive scheme

24/7 Employee Assistance Program

Job summary

Strand is seeking a Store Manager to lead a dynamic, high-volume store. You will guide and inspire your team to deliver exceptional customer experiences and drive sales performance, balancing brand standards with everyday operations.

You will enjoy a supportive environment with regular regional and state management support, and a work-life balance that includes Sundays and Mondays off.

Qualifications

• Proven experience in retail management.
• Ability to coach, develop and motivate teams.
• Strong focus on delivering outstanding customer experiences.
• Track record of meeting and exceeding sales targets.

Responsibilities

• Lead the store team to deliver exceptional customer service.
• Coach and develop staff to maximise performance and engagement.
• Oversee visual merchandising to create an elevated shopping experience.
• Schedule and manage wage targets to optimise productivity.
• Collaborate with regional partners to drive store results.
• Champion Strand values and brand moments with customers and team.
• Drive store KPIs and maintain a positive, inclusive culture.

Skills

Retail leadership

Coaching & development

Customer service

Sales targets

Job description

• Above retail award wage + monthly store manager bonuses up to $12,000 a year!
• Fast paced high volume environment where customer service will be your focus
• Regular support from your regional and state managers to set you up for success
• Work life balance enjoy Sunday & Monday off!

STORE MANAGER

• Above retail award wage + monthly store manager bonuses up to $12,000 a year!
• Fast paced high volume environment where customer service will be your focus
• Regular support from your regional and state managers to set you up for success
• Work life balance enjoy Sunday & Monday off!

Your new journey begins with STRAND!

Are you a dynamic leader with a passion for retail, people, and brands? Do you thrive in a fast-paced environment where every day brings new opportunities to inspire your team and drive success? If so, we have the perfect role for you!

About The Role

As a Store Manager, you’ll be at the heart of our brand’s success—leading, motivating, and empowering your team to deliver outstanding customer experiences. You’ll shape a vibrant store culture where your team feels inspired to become passionate product experts and Brand ambassadors, making every customer interaction memorable.

What You’ll Do

• Lead and inspire a customer-first, results-driven store environment.
• Build, coach, and develop a high-performing team that thrives on excellence and innovation.
• Create a seamless, elevated shopping experience through exceptional visual merchandising and brand moments.
• Identify opportunities to grow your team’s skills and potential, fostering wellness and engagement.
• Collaborate with partners to use store and customer insights that drive results.
• Manage scheduling and wage targets to optimise productivity and energise the team.
• Champion our brand value, making a real difference to our customers and team members.

Who We’re Looking For

• A leader with proven experience in retail management.
• Someone passionate about coaching, developing, and motivating teams.
• A results-driven individual who can balance both the art and science of retail.
• A visionary who loves creating unforgettable customer experiences.
• Passionate about sales and hitting their targets.

Why Work With Us?

• Be part of a supportive team and company that values collaboration, and positive impact
• Opportunities for career development and personal growth
• 40% staff discount on all store product
• Birthday leave
• Enrolment in our company-wide Service Recognition Program
• Employee referral incentive scheme
• Access to a 24/7 Employee Assistance Program

Who We Are

It all started from one simple idea: we're all going somewhere.

Founded in Australia in 1927, Strand traversed its way to becoming the household name for being the destination store for bags while being a proud evolution and celebration of its rich Australian heritage.

With an online store and over 270 physical stores dotted across Australia and New Zealand, we are shaping a global company that drives innovation and opportunities. We are a collective of experts who are constantly evolving, soaring out of our comfort zone, and have a thirst to engage and inspire people with the stories, initiatives, and direction that bring out the best in themselves and others.

At STRAND we believe in putting people first. We work hard to ensure we are collaborative, humble and results-driven.

If you're ready to be part of a dynamic team that thrives on passion and purpose, there's a never been a better time to join us.