Store Manager

Woolworths Group; Townsville City; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Everyday Rewards team card

Sonder wellbeing access

Grace Papers platform

Job summary

Woolworths Group in Townsville is seeking a Store Manager to lead a large team, drive store performance and foster an inclusive, safe environment for our local community. You’ll inspire with purpose and own the store’s day-to-day excellence in fresh foods and customer service.

As a leader, you will coach talent, build a robust leadership pipeline, manage costs, use data to prioritise priorities, and partner with teams to deliver a consistently high shopping experience.

Qualifications

• Proven People and Operational Leadership.
• A Commitment to Developing Talent.
• Commercial Acumen and Passion for Fresh.
• Curiosity to Solve Problems.
• Innovative Mindset and Change Management.
• Alignment with Woolworths Group values.

Responsibilities

• Inspire and empower your team to thrive.
• Coach and develop future leaders.
• Champion safety and wellbeing in-store.
• Deliver exceptional customer experiences with Fresh Food.
• Drive sustainable growth and manage costs.
• Use data to connect and prioritise store needs.

Skills

People leadership

Operational leadership

Talent development

Commercial acumen

Data-driven decisions

Problem solving

Change management

Values alignment

Job description

• Are you ready to lead with purpose, making accountable, data-driven decisions that elevate store performance and make a genuine, positive impact on your team and local community?
• Do you care deeply about building trusted, inclusive environments where diverse retail teams are empowered to thrive, grow and succeed together?
• Are you passionate about turning daily operational and fresh food challenges into creative opportunities that deliver an exceptional shopping experience for our customers?

About the role

Being a Store Manager at Woolworths is more than just running a store; it's your opportunity to inspire and lead a large, dynamic team with purpose. Here, you'll discover a place where you're truly valued and empowered to make a meaningful impact, driving sustainable growth while creating a safe, welcoming environment for your team and the local community.

As a Leader who cares, you will be at the heart of our success, fostering an inclusive workplace where your entire team feels empowered to be their best. By coaching and developing your team of leaders, you will build a robust talent pipeline, helping them grow their careers whilst delivering the consistently high operational standards that create an exceptional fresh food experience for our customers.

This role is your chance to see your work in action, taking ownership of your store's performance and leading adaptively to drive our business forward. With the support of passionate leaders, you will continue your own professional development to shape your own path whilst helping us create better experiences for a better tomorrow.

What you'll do

• Inspire and Empower Your Team: Foster a welcoming, inclusive and high performing culture where every team member feels they belong. As an adaptive leader, you will build trust through supportive leadership, role modelling inclusive behaviours and coaching your team to do the same to provide the guidance and care they need to thrive.
• Coach and Develop Future Leaders: Champion career growth by actively mentoring your leaders. You'll unlock their potential, helping them navigate their own career pathways while building a strong leadership pipeline for the future.
• Champion a Culture of Safety and Wellbeing: Lead from the front to cultivate a physically and psychologically safe workplace. Because we care deeply, you will empower your team to proactively identify and manage all aspects of safety, ensuring everyone goes home safe everyday.
• Deliver Exceptional Experiences: Bring 'Fresh Food' to life on the shop floor, by ensuring a clean, welcoming store and offering the highest quality fresh food. You will drive a customer-first culture, using our Everyday ACTS (Acknowledge, Care and Thank) to create a positive shopping experience for everyone who walks through our doors.
• Drive Sustainable Commercial Growth: Take true ownership of your store's performance and commercial results. You'll use your commercial acumen to manage costs, capitalise on local trading opportunities and see the tangible impact of your strategic decisions.
• Use Data to Connect and Prioritise: Use customer and team insights to deeply understand your store's unique needs. You'll build meaningful relationships with local and internal teams, turning data into clear priorities that elevate both the team and customer experience.

What you'll bring

• Proven People and Operational Leadership: You are an adaptive leader with experience leading diverse teams. You can filter out distractions to focus on what matters most, as well as align your team behind a shared purpose with clear priorities. You are optimistic, especially when faced with setbacks or criticism, with an ability to keep difficulties in perspective and a willingness to learn and grow.
• A Commitment to Developing Talent: You have a passion for building inclusive talent pipelines. You empower others by coaching your leadership team and having meaningful development conversations.
• Commercial Acumen and Passion for Fresh: You have a genuine passion for fresh food and drive execution through strong commercial discipline. You empower your team to own their decisions while maintaining strict accountability for operational, financial and safety metrics that deliver a brilliant customer experience.
• Curiosity to Solve Problems: You make considered, data-driven decisions. You bring an ability to analyse insights, diagnose root causes, mitigate risks and improve the customer experience.
• Innovative Mindset: You effectively manage change, embed tools and processes and drive continuous improvement to elevate both team and store performance.
• Alignment with our values: You earn trust by acting with integrity, you are committed to the safety and wellbeing of your team, and stay humble and curious to better serve our local community.

What you'll experience

Our Team Members are the heart and soul of everything we do, and we're always looking for ways to support your career journey and reward your amazing work:

• Exciting career growth pathways: Opportunities to develop your retail and leadership skills through hands-on experience and tailored learning programs.
• Exclusive team benefits: Access to your Everyday Rewards team card, providing a range of benefits including discounts and bonus points on your groceries.
• Flexibility: To enable a healthy work/life balance to suit your personal needs and business requirements. We understand that flexibility means different things to different people—let's discuss what flexibility looks like to you and how we might be able to support you.
• Holistic wellbeing support: 24/7 access to Sonder, our dedicated personal health, safety, and wellbeing platform, available to both you and your immediate family.
• Parental and family care resources: Access to Grace Papers, our digital platform supporting working parents to successfully navigate and balance career progression with family life.

Endless possibilities with Woolworths Group

We're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs Woolworths Group

We believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential.

Discover more opportunities with Woolworths Group