Store Manager

POP MART; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

A global retailer is seeking an experienced Store Manager for their new store in World Square Sydney. You will lead a team, drive sales, and ensure the store's success through excellent operations management and a focus on customer experience. Ideal candidates have at least 2 years of management experience and a passion for pop culture.

Qualifications

• 2+ years of experience as a Store Manager preferred.
• Proven success managing large teams in high-traffic, high-volume environments.
• Goal-oriented and confident in driving sales and operational excellence.

Responsibilities

• Lead and manage a retail team of approx. 20 team members.
• Drive sales and achieve store targets and KPIs.
• Ensure smooth execution of all store processes and promotional activities.

Skills

People management

Sales driving

Team coaching

Communication skills

Operational excellence

Job description

Overview

Direct message the job poster from POP MART

POP MART, founded in 2010, is a global leader in pop culture and designer art toys, here to light up passion and bring joy to collectors worldwide. With over 250 stores and 1,687 Robo Shops across 23 countries, we’re currently looking for an experienced, people-first Store Manager to lead the team at our soon to open World Square Sydney store.

Responsibilities

• Lead and manage a retail team of approx. 20 team members
• Create a fun, energetic and customer-focused culture that embodies our brand
• Drive sales and achieve store targets and KPIs
• Oversee day-to-day operations, including team rostering, stock management, visual merchandising and store presentation
• Recruit, train, coach and develop team members (with the support of HR and Area Manager) to grow their skills and build a high-performing team
• Ensure smooth execution of all store processes, promotional activities and seasonal launches
• Collaborate with key departments to align on goals, staffing and store priorities
• Uphold all policies including health & safety, compliance and loss prevention

Qualifications

• 2+ years of experience as a Store Manager preferred
• Proven success managing large teams in high-traffic, high-volume environments
• A natural leader with strong people management, coaching and communication skills
• Goal-oriented and confident in driving sales and operational excellence
• Experience with scheduling, reporting, performance management and recruitment
• Highly organised, adaptable and calm under pressure
• A genuine love for pop culture, collectibles and creating memorable customer experiences

Employment type

• Full-time

Job function

• Sales and Management

Industries

• Retail