Store Manager

Oscar Wylee Pty; Modbury; On-site; Confidential; Full time

Job summary

Join a dynamic and growing optometry company as a Store Manager, where you'll lead the retail operations and ensure compliance with company policies. This role is perfect for organized and caring leaders who can make effective decisions to support the brand's growth. With a focus on exceptional customer service and collaboration with healthcare professionals, you'll play a key role in delivering a superior experience to our customers. This is an exciting opportunity to grow within a supportive organization that values community and innovation in the optical industry.

Benefits

Free prescription eyewear

Support for relocation

Access to a talent community for future opportunities

Qualifications

• 1-2 years experience in retail management or similar role.
• Experience with budgets and scheduling staff.

Responsibilities

• Oversee daily operations of the retail store.
• Collaborate with Optometrists to enhance customer experience.

Skills

Retail Management

Customer Service Skills

Budget Management

Leadership

Job description

Receive 2 x free prescription eyewear per calendar year to keep you on trend!

Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand and Canada, employing 1000+ worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique and fashionable product to all.

We are an ambitious, solutions-focused and energetic group passionate about making a positive difference to communities needing access to this important service. Our in-house designers are influenced by the latest global fashion trends and bring the product to the customer direct from our manufacturers.

About the role

Store Managers oversee the day-to-day operation of the retail arm of our service and ensure compliance with company policies and procedures. They are key to the ongoing success of our services. They collaborate closely with our Optometrists to deliver a superior customer experience. Our store team members rely on their ability to coach effective selling and customer service skills.

About the person

This role suits a range of people including those who work in retail and healthcare industries. Optical industry experience is helpful, but not essential. We are looking for effective and caring leaders who are organised, able to think on their feet, and make good decisions that support the continued growth of our brand. Other requirements:

1. 1 to 2 years of experience as an Assistant Store Manager (or similar) or higher retail management position.
2. Able to demonstrate experience working with budgets and scheduling staff in compliance with local labour laws.

This is a great organisation for someone looking to continue to grow beyond a customer-facing role, and we are often able to support relocation to meet the work-life needs of our staff.

If you are interested in joining a growing global network of optometry service providers, please apply. We look forward to reading your application.

Due to the high volume of applications we typically receive for our roles, we are only able to respond to shortlisted applications. However, by applying for this role, you will have joined our talent community which will enable us to consider you for other opportunities with Oscar Wylee.