Store Manager

Retail Apparel Group Pty; Canberra; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Commission incentives

Generous employee discount on Tarocash

Team-focused culture

One-on-one coaching and mentoring

Career progression and development

Job summary

Tarocash in Canberra seeks an Assistant Manager to lead our team in delivering an outstanding customer experience and driving sales. You will support the Store Manager, coach staff, and ensure KPI targets are met while maintaining store standards and operational efficiency.

You will manage rosters and wages, help with stock control, and promote Tarocash culture and values across the team. A proactive, can-do attitude is essential for success.

Qualifications

• Passion for menswear and delivering exceptional customer experiences.
• Ability to lead, motivate and coach a retail team.
• Strong time management and attention to detail.

Responsibilities

• Achieve sales plans and KPI targets for the store and team.
• Assist in managing wages and base rosters within plan.
• Support stock management to minimize shrinkage and maximize profit.
• Enhance customer service through team training and leadership.
• Drive the development and skills of the retail team.
• Uphold Tarocash culture and values at all times.

Job description

Are you a WINNER? As a leading Menswear Retailer – we know that embracing our team determines how good we are – so we want the BEST of the BEST! If you are outgoing, vibrant, hungry to succeed AND want to join a company who celebrates the wins and growth of our people – keep reading!

Tarocash leads the way in sharp, affordable and on trend menswear in Australia and New Zealand; we deliver high quality fashion, so no matter what the occasion – we have all bases covered for you to dress to impress. We are fearless and adaptable which is why we have been in this business for 35 years providing fashion solutions for the everyday modern man.

Delivering an amazing customer experience in every store; for every customer; every time - is the key to our success; and our team are the masters of creating this. We are searching for our next leader to guide our team in creating the SHARPEST customer experience, while also maintaining our high standards in all aspects of our business. These roles don’t last long –

As a Tarocash leader you:

• Are passionate about menswear and providing an exceptional customer experience to each and every customer.
• Have management experience with proven ability to exceed sales and KPI targets both personally and through your team.
• Can identify opportunities in store to maximise sales.
• Have the ability to inspire, lead and motivate a team.
• Can lead from the front and support our company’s culture and values.
• Have good time management and can execute company directives in a swift and through manner; with a keen eye for detail.
• Have a can-do attitude that thrives in a team environment.

Work Perks

• Multiple levels of achievable commission incentives paid weekly
• Exceptionally generous team discount on Tarocash and all partnered RAG Brands (Connor, yd., Johnny Bigg and Rockwear)
• An amazing, supportive, team focused culture.
• One on one coaching and mentoring
• Proven career progression and development

ROLE PURPOSE

To drive and grow sales and maximise profitability whilst maintaining the highest level of customer standards and operational performance across the retail stores The Assistant Manager provides support to the Store Manager and provides leadership, motivation and coaching to the retail team taking ownership and management to:

• Achieve sales plans and other nominated KPI’s (key performance indicators) targets
• Assist in managing wages and base rosters within plan
• Assist with stock management whilst minimizing shrinkage and maximize profit contribution
• Enhance customer service through team training and leadership
• Participate in driving retail team’s development and skills
• To uphold RAG Culture and Values at all times.

KEY ACCOUNTABILITIES

• Assist in delivery of all retail financial KPI’s
• Monitor and maximise store performance and profit
• Assist in effective management of store expenses with a particular emphasis on wages via roster control
• Ensure customer service standards and customer satisfaction is maximised at all times
• Ensure company policies and training manuals are implemented across the store team, ensuring consistent management of standards and expectations
• Build a culture of positivity, professionalism and strong communication across the store team
• Identify and deliver a commitment to store team training as required during business growth

Ensure future internal succession by developing the team through successful hiring, training, coaching, retention, succession planning and team motivation

• Participate in recruitment, hiring and induction of team is of the highest possible standard and in accordance with company policies and procedures
• Ensure the team are cross‑trained ensuring business continuity during periods of leave
• Effective stock management through utilising relevant reporting tools, ensuring stock procedures (IBT’s/Faulties/Recalls) are managed correctly
• Plan time efficiently ensuring adequate time is spent well to manage business and team objectives
• Assist in in effective rostering throughout and in the lead up to school holidays and SALE preparation, pre‑Christmas preparation. Ensure ‘blackout’ dates are being adhered to.
• Uphold merchandising standards as set by VM to maximise sales
• Actively be involved in seeking further centre marketing opportunities.