Store Leader: Develop Teams, Own Customer Experience

Cotton On Group

Canberra

On-site

AUD 55,000 - 75,000

Full time

3 days ago

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Benefits offered by this job

Staff discount

Career growth

Wellness support

Family discounts

Positive impact

Job summary

Cotton On Group in Australia is seeking an Assistant Store Manager to lead a dynamic retail team. You will work with your Manager to develop a culture of development, inspire others and drive performance while delivering outstanding customer service.

Bring a commercial eye to daily store operations, spot trade opportunities, and support scheduling and wage targets. We welcome diverse backgrounds and offer staff discounts, growth opportunities and wellness support as part of our global fashion

Qualifications

Experience developing and leading retail teams to deliver results.
Strong customer service mindset with a positive approach.
Ability to spot trade opportunities and improve store performance.
Commitment to an inclusive, diverse workplace.

Responsibilities

Build a culture of development which inspires and engages the team, creates future leaders and high performance
Embed customer excellence whilst growing your business through clear direction and operational excellence
Bring your commercial eye to the store, spot trade opportunities, and find solutions to improve the customer experience and store results
Support your Store Manager to manage store schedules and wages effectively to achieve productivity and wage targets
Advocate for the Cotton On Group Foundation, engaging the team on how they can make life changing impact on our projects around the world