Store & Delivery Associate – Entry Level

Middendorp Electric Group of Companies; Melbourne; On-site; AUD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Full-time role

Wellness initiatives

Team culture

Job summary

Middendorp Electric Group of Companies in Cheltenham, VIC, is seeking an entry-level team member to support warehouse duties, customer service and deliveries. You will be based at our Cheltenham Branch and report to the Branch Manager, with opportunities to learn and advance in a growing national organisation.

Ideal candidates are willing to learn, able to perform manual handling tasks, hold a current driver’s license, and be available for overtime.

Qualifications

• Customer service oriented with a can-do attitude.
• Willingness to learn and grow within the role.
• Teamwork and reliability are essential.

Responsibilities

• Receipt and dispatch of products and goods.
• Warehouse and driving responsibilities.
• Deliveries to customers and sites.
• Use of computers and basic software.
• Customer service / sales support.
• Maintain a professional store presentation.
• General housekeeping and safety compliance.
• Contribute to continuous improvement.

Skills

Customer service

Willingness to learn

Team player

Tools

MS Office

Job description

Middendorp Electric Group of Companies – Cheltenham VIC

Middy’s Electrical is Australia’s largest independent electrical wholesaler, with over 100 branches nationwide and a proud history of being 100% Australian owned and family run since 1928.

People are at the heart of Middy’s. Our culture is built on family, empowerment, strong relationships, diversity and integrity, creating a supportive workplace where people are encouraged to grow and succeed. We value diversity of thought and experience, which strengthens our teams and improves outcomes for our customers.

Customer service is central to everything we do. Our promise, “offering you more”, reflects our commitment to exceptional service, trusted advice and strong local relationships. When our customers succeed, so do we.

At Middy’s, you’ll be part of a business that values your contribution, invests in your development and gives you the opportunity to make a real impact in a growing national organisation.

The Role
Middy’s is looking for a reliable and team-focused Storeperson/Driver to join our branch team.

In this hands-on role, you will play an important part in receiving, handling and dispatching goods, completing customer deliveries and supporting the day-to-day operation of the branch. You will also be a key link between the branch, customers and suppliers, helping ensure orders are processed accurately and delivered on time.

Key responsibilities include:

• Receive, check and process incoming goods accurately against paperwork.
• Process customer orders, including picking and packing goods for delivery or collection.
• Load and unload goods from vehicles and containers safely and efficiently.
• Organise stock and maintain a clean, safe and well-presented store.
• Organise and complete delivery runs in line with scheduled delivery times.
• Ensure delivery paperwork is completed correctly and customer signatures are obtained.
• Coordinate customer delivery and pickup requirements.
• Assist customers with enquiries and provide friendly, professional service.
• Process returned goods and assist with customer credits where required.
• Return defective, oversupplied or incorrectly delivered goods to suppliers.
• Work closely with branch staff to support efficient daily operations.
• Maintain accurate information within branch systems and follow company processes.
• Comply with company policies, procedures and QHSE requirements.

About You
To be successful in this role, you will have:

• A valid driver's licence.
• The ability to work effectively as part of a team.
• The ability to follow instructions while showing initiative.
• Good organisational and time-management skills.
• A customer-focused approach and good communication skills.

Previous warehouse experience and a valid forklift licence will be highly regarded.

Why Join Middy's?

• Competitive salary and benefits package.
• Full-time, permanent role within a growing business.
• Wellness initiatives and a strong focus on team culture.
• Flexible Working arrangement
• Supportive and collaborative team environment.

To Apply

Please submit a current copy of your resume along with a cover letter in which you address how you meet the key selection criteria in the position description.

Diversity is one of our greatest strengths at Middy’s. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, and people of all genders, sexualities, and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Middy’s. If you need any reasonable adjustments, please contact us at people&*******@middys.com.au in an email titled 'Reasonable Adjustments Request' for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by Middy’s.

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