Stakeholder and Communications Coordinator

Bechtel Corporation; Perth; On-site; AUD 110,000 - 150,000; Full time

Job summary

Bechtel per Affiliated Perth location seeks an experienced stakeholder engagement lead to drive external engagement for a major project in Western Australia. You will coordinate regulator, tenant, contractor and community engagement, ensuring alignment with approvals, reputation and social license objectives.

The role requires a bachelor’s degree in communications or related field and 10–13 years of experience within the construction or infrastructure sector.

Qualifications

• Requires a bachelor’s degree in communications or a related field and 10–13 years of relevant experience, preferably in construction.
• Demonstrated experience leading stakeholder engagement strategies for major projects, regulatory approvals or complex operating environments.
• Strong stakeholder management with experience engaging community, regulators, tenants, project teams, contractors and government.
• Experience managing CRM, complaint and stakeholder information systems for reporting, issues management and governance.
• Capability to prepare engagement materials, external publications and project communications.

Responsibilities

• Lead major project external stakeholder engagement, ensuring coordinated engagement across project, estate and regulatory activity.
• Develop and maintain stakeholder mapping and engagement plans including regulator and contractor plans.
• Manage CRM, complaint handling, community feedback and sentiment tracking for reporting and governance.
• Develop and implement community opposition strategies and proactive stakeholder responses to issues and risks.
• Coordinate tenant updates, external publications and messaging across stakeholder channels.

Skills

Stakeholder engagement

Regulatory approvals

CRM management

Public relations

Governance & reporting

Education

Bachelor's degree in communications or similar

Job description

Requisition ID: 295105

• Relocation Authorized: None




• Telework Type: Full-Time Office/Project




• Work Location: Perth, WA

Extraordinary teams building inspiring projects:

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.

Core to Bechtel is our Vision, Values and Commitments . They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report .

Project Overview:

Bechtel helps clients deliver projects of purpose that create a lasting positive legacy globally. These large, complex and multi-disciplined projects create jobs and grow economies; improve the resiliency of the world’s infrastructure; connect communities to resources and opportunities; get us closer to net zero; tackle critical environmental challenges to protect people and the planet; and accelerate progress to make the world a cleaner, greener, safer place.

Bechtel is providing a wide variety project and contract management services, crossing all disciplines, to customers in Western Australia to support exciting capital works programmes, including in aviation, defence and energy infrastructure. We are looking for people to join us in a long-term relationship to deliver these services in and around Perth where we are working within integrated teams with our customers and to help build Bechtel’s capabilities for even greater opportunities in the future.

Job Summary:

This position is responsible for leading the external stakeholder engagement, coordination and governance activity required to support a major project.

You will provide strategic engagement advice, planning and delivery support to ensure community, regulator, tenant, contractor and external stakeholder engagement is consistent, timely and aligned with project approvals, reputation, social licence and Corporate Affairs objectives. It will help create alignment across stakeholder mapping, engagement plans, contractor communication approvals, CRM and complaint management, community feedback, sentiment tracking, opposition strategies, tenant updates and external publications.

Major Responsibilities:

In this role you will lead major project external stakeholder engagement, ensuring clear, coordinated and consistent engagement across project, estate and regulatory activity.

• Develop and maintain community stakeholder mapping, regulator stakeholder engagement plans, project stage gate engagement plans and contractor engagement plans




• Manage CRM, complaint management, community feedback and sentiment tracking to support coordinated engagement, reporting and issue management




• Develop community opposition strategies and coordinate proactive stakeholder responses to emerging issues, reputational risks and engagement sensitivities




• Coordinate estate tenant major project updates, external publications including newsletters, and consistent messaging across external stakeholder channels




• Develop and deliver the external stakeholder engagement approach for major projects and regulatory approval processes.




• Translate project priorities, milestones, impacts and sensitivities into clear engagement priorities and stakeholder actions.




• Identify emerging stakeholder risks, community concerns and opposition issues, and develop proactive engagement strategies to maintain positive community sentiment for the major project portfolio.

Education and Experience Requirements:

• Requires bachelor's degree in communications or similar (or international equivalent) and 10-13 years of relevant experience or 14-17 years of relevant work experience preferably within the construction industry

Required Knowledge and Skills:

• Tertiary qualification in communications, stakeholder engagement, public relations, planning, community relations or a related discipline; or equivalent senior experience.




• Demonstrated experience leading stakeholder engagement strategies for major projects, regulatory approvals or complex operating environments.




• Strong stakeholder management capability, with experience engaging community, regulators, tenants, project teams, contractors, industry groups and government stakeholders.




• Experience managing CRM, complaint and stakeholder information systems to support accurate reporting, issues management and governance.




• Capability in preparing engagement materials and external publications, including stakeholder updates, newsletters, briefings, consultation materials and project communications.




• Understanding of regulatory, safety, probity and risk considerations relevant to stakeholder engagement, project approvals and community consultation.

Total Rewards/Benefits:

For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards

Diverse teams build the extraordinary:

As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.

We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.

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Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to [e-mail]