Staff Solutions Engineer Melbourne, Australia

Block, Inc.; City of Melbourne; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Flexible time off

Retirement savings plans

Remote work options

Job summary

A leading technology company in Australia is seeking a Senior Engineer to join their Solutions Engineering team. This role involves driving integrations with partners and merchants, collaborating closely with sales and product teams. The ideal candidate will have over 8 years of experience in technical customer-facing roles, a deep understanding of APIs, and the ability to communicate technical concepts effectively. Benefits include remote work options, medical insurance, and flexible time off.

Qualifications

• 8+ years in technical roles with enterprise clients.
• Hands-on experience with APIs and integrations.
• Able to present technical concepts to non-technical audiences.

Responsibilities

• Partner with sales teams to support developer integration.
• Design and deliver technical solutions and POCs.
• Communicate product features clearly to stakeholders.

Skills

Technical customer-facing experience

Communications skills

Full-stack development

Payments knowledge

API building

Team leadership

Job description

Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe.

Founded in 2014, in Sydney, Australia, Afterpay has over 11 million active customers globally and more than 64,000 of the world's best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi's, Mac Cosmetics, Ray-Ban and many others. Afterpay is on a mission to power an economy in which everyone wins.

Afterpay is completely free for customers who pay on time – helping people spend responsibly without incurring interest, fees or extended debt. Afterpay empowers customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. We are focused on supporting our community of shoppers.

We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing.

The Role

Block is building the next generation of commerce experiences for merchants and PSPs through Afterpay. As part of Block's Solutions Engineering team, you will be a senior technical leader driving complex partner and merchant integrations. You'll work directly with Sales, Partnerships, and Product teams to deeply understand customer needs, showcase our APIs and services, and solve challenging technical problems that accelerate adoption.

We are looking for an engineer with sales acumen, a thoughtful product intuition and an entrepreneurial spirit. This is a senior individual contributor role - ideal for someone who thrives at the intersection of technology and commerce, has hands‑on software engineering experience, and can represent Afterpay's technical vision to global enterprise merchants and partners while influencing product direction internally.

You Will

• Partner with Sales, Relationship Management, Partnerships to support developers integrating with our platform
• Design and deliver technical solutions, including building proof‑of‑concepts, custom reports, sample integrations, and troubleshooting complex issues.
• Act as a trusted technical advisor - translating business requirements into scalable integration approaches and advocating for best practices.
• Collaborate closely with product and engineering teams to surface customer feedback and influence the roadmap.
• Create and deliver compelling demos, presentations, and technical deep dives for both executive and engineering stakeholders.
• Communicate product features, updates, and technical guidance clearly across internal teams and external customers.

You Have

• 8+ years of experience in technical customer‑facing roles (partner engineering, solutions architecture, sales engineering), working with enterprise merchants or global partners.
• Deep hands‑on technical expertise – comfortable building with APIs, debugging integrations, and guiding developers through complex implementations.
• Prior professional experience with full‑stack development and proficiency in at least one programming language, with the ability to rapidly learn new tools and technologies.
• Strong communication skills, with the ability to bridge technical and non‑technical audiences and influence senior stakeholders.
• Proven success leading technical projects or initiatives end‑to‑end in globally distributed, multicultural teams.
• A strong understanding of payments, fintech, or commerce platforms.
• Experience presenting to technical and executive audiences in both structured and impromptu settings.
• A willingness to travel for onsite client meetings (10‑20%)
• Additional languages (e.g., Mandarin) is a plus

Benefits

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Equal Opportunity and Accommodations

Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to identity or other legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.