Spirited Customer Experience Specialist – Liquor

BWS; Ipswich City; On-site; AUD 48,000 - 54,000; Full time

Benefits offered by this job

Exclusive discount card for BWS & Ende

Endeavour wellbeing support

Job summary

BWS is looking for a friendly Team Member to help our customers select great drinks and enjoy a sociable store experience. You will engage with customers, promote loyalty benefits, keep shelves stocked, and maintain a safe, welcoming environment across shifts.

We value authenticity, teamwork, and a positive attitude. Availability across days, evenings and weekends is important, with opportunities to grow your career within the Endeavour Group network.

Qualifications

• Talk with customers confidently and authentically to provide the ultimate unboring experience.
• Good availability across the day, evenings and weekends.
• Ability to work both autonomously and as part of a team.
• Genuine interest in learning and expanding product knowledge.
• Own your career. Seek opportunities to grow within the business.

Responsibilities

• Engage with customers by sharing passion for our products and create memorable moments.
• Advocate for BWS loyalty programs and explain benefits and offerings.
• Ensure shelves are stocked to offer the best choices for customers.
• Maintain a safe and clean environment for customers and teammates.
• Uphold alcohol service guidelines and responsible service practices.

Job description

BWS is looking for a friendly Team Member to help our customers select great drinks and enjoy a sociable store experience. You will engage with customers, promote loyalty benefits, keep shelves stocked, and maintain a safe, welcoming environment across shifts.

We value authenticity, teamwork, and a positive attitude. Availability across days, evenings and weekends is important, with opportunities to grow your career within the Endeavour Group network.