Specialist Nurse, After Hours Triage

St Vincent's Health Australia Limited; Melbourne; On-site; AUD 73,000 - 97,000; Full time

Benefits offered by this job

Wellbeing programs

Employee counselling

Fitness Passport

Salary packaging

Staff discounts

Professional development

Job summary

The Specialist Nurse role at St Vincent's Health Australia Limited delivers advanced clinical expertise, telephone triage and palliative care guidance through the After-Hours Telephone Triage Service in Victoria. The focus is timely clinical assessment and support to patients and families receiving palliative care in the community.

Coverage runs seven days a week with specified hours; the role involves collaboration with care teams, clinical decision-making, and navigation of healthcare services

Qualifications

• Registered nurse with current AHPRA registration.
• Five years minimum full-time equivalent post-registration experience in specialist palliative care.
• Minimum three years in community palliative care services.

Responsibilities

• Provide advanced clinical assessments and telephone triage.
• Support patients and families in pallliative care.
• Coordinate with specialists and emergency services to ensure safe care.

Skills

Telephone triage

Palliative care nursing

Clinical decision-making

Education

General nursing degree

AHPRA registration

Job description

• Excellent benefits including salary packaging!

About the Role

The Specialist Nurse provides advanced clinical expertise, telephone triage, and specialist palliative care advice through the After-Hours Telephone Triage Service. The primary purpose of the role is to deliver timely clinical assessment, support, and guidance to patients receiving palliative care in the Victorian community, as well as their families and carers.

The After-Hours Telephone Triage Service operates seven days per week, including public holidays, with coverage provided from 3.00 pm to 10.00 pm Monday to Sunday, 7.00 am to 3.30 pm on weekends and public holidays, and overnight from 9.30 pm to 7.30 am. This position provides additional clinical support to the service, working four-hour weekday afternoon/evening shifts and a 7.5-hour shift from 1.00 pm to 9.30 pm on weekends and public holidays.

The Specialist Nurse acts as a key link between patients, carers, specialist community palliative care providers, and emergency services, ensuring coordinated, safe, and responsive care. The role supports symptom management, clinical decision-making, and navigation of healthcare services, with the aim of enabling patients to remain safely supported in their preferred care setting whenever possible.

Classification for this position is YY7 ($121.695.60 per annum, pro rata).

Your Contribution

• Degree in general nursing and current registration with the Australian Health Practitioner Agency
• Minimum of five years full time equivalent, post-registration experience in specialist palliative care nursing.
• Minimum of three years working in community palliative care services.

What we Offer

• A focus on wellbeing initiatives, with regular events and programs
• Confidential, solutions-focused employee counselling
• Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
• Salary Packaging - Increase your take home pay!
• Discounts and Promotions always available through our Foundation
• Regular opportunities for professional development to assist you to reach your career goals
• Culture of continuous improvement

About the After-Hours Triage Service

The After-Hours Triage Service provides after-hours support to patients and their carers admitted to specialist community palliative care providers across the state as well as patients of the SVHM Palliative Care@Home program. The role of the nurse is to provide specialist clinical advice and support to patients and their carers across Victoria.

The service is located onsite at the inpatient unit, Caritas Christi Kew, and is a part of the broader Palliative Care Services that includes the Palliative Care Consultancy Service that provides specialist palliative care advice, support and consultation to clinicians, patients, families within SVHM, St George's Hospital, St Vincent's Private Hospital, aged care facilities and other affiliate organisations.

Working at St Vincent's

St Vincent's Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.

Enquiries about the role can be directed to Esther McMillan-Drendel, Operations Manager & Interim Director of Nursing, 0411 108 *** ***************@svha.org.au

We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve. Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM.

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations). This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.