Specialist Employment Mentor - Identified Role

Workskil Australia Ltd; Adelaide; On-site; AUD 65,000 - 88,000; Full time

Job summary

Workskil Australia is seeking a Specialist Employment Mentor to support Aboriginal or Torres Strait Islander customers with intensive mentoring for successful and sustained employment.

The role requires sensitivity, strong communication, and the ability to build trusting relationships with clients, employers and stakeholders. The position is full-time, based at Port Adelaide with travel across the Adelaide North region.

Qualifications

• Experience mentoring Indigenous customers in employment.
• Strong passion for helping people find sustainable employment.
• Ability to work with culturally diverse clients, employers and staff.
• High level interpersonal skills to represent Workskil Australia to stakeholders.
• Sound knowledge of the local labour market.
• Understanding of case management framework.
• Sales and customer service experience.
• Knowledge of federally funded Employment Programs and funding models.
• Proven ability to work in an outcome-based, high-pressure environment.

Responsibilities

• Provide intensive mentoring to support successful transitions into employment.
• Communicate sensitively to Aboriginal or Torres Strait Islander customers to build trust.
• Engage with employers, funding bodies, and community stakeholders to secure opportunities.
• Travel across the region to support sites and clients.

Skills

Indigenous mentoring

Labor market knowledge

Interpersonal skills

Case management

Sales experience

Funding programs knowledge

MS Office

Travel willingness

Education

Cert IV Employment Services

Tools

MS Office

Job description

About the Role

The role of the Specialist Employment Mentor will focus on supporting Aboriginal or Torres Strait Islander customers by providing intensive mentoring to ensure their transition into employment is successful and sustained.

This role requires an understanding of the issues affecting Aboriginal and Torres Strait Islander people, and an ability to communicate sensitively and effectively in order to build trusting relationships.

Workskil Australia is committed to improving employment opportunities for Aboriginal and Torres Strait Islander people. The filling of this position is intended to constitute a special measure under section 8(1) of the Racial Discrimination Act 1975 (Cth) and section 65 of the Equal Opportunity Act 1984 (SA). This position is therefore only open to Aboriginal or Torres Strait Islander people. This role is being offered on a full time, full time ongoing basis and will be based at our Port Adelaide site and will support sites across our Adelaide North region.

You’ll experience the work/life balance that comes with working a 9 day fortnight, with a dedicated and fixed day off every second week. You will still receive the remuneration of a full-time employee in addition to the ability to salary package.

What's on offer?

• A Wellbeing Day every fortnight (9-Day Fortnight)

• Salary Packaging benefits

• Comprehensive onboarding

• Personal development

• Positive team environment

• Coaching and Mentoring

About You

To be successful in the role you will be able to demonstrate:

• Experience in working sensitively and effectively with Aboriginal and Torres Strait Islander communities, while respecting traditional cultures and values;

• Experience mentoring Indigenous customers in employment;

• A strong passion and drive for helping people find sustainable and meaningful employment;

• Ability to work effectively with a culturally diverse range of clients, employers and staff;

• High level of interpersonal skills with an ability to represent Workskil Australia to our customers, funding bodies ,employers, RTOs, Indigenous Communities and other stakeholders;

• Sound knowledge of the local labour market;

• An understanding of case management framework;

• Sales and customer service experience;

• Extensive working knowledge of federally funded Employment Programs and funding models; and

• Proven ability to work in an outcome based, high pressure environment, positively and with enthusiasm;

You will also be required to have:

• Ability to use the Microsoft Office suite (Word, Excel and PowerPoint) and ability to type (minimum 30 words per minute)

• Certificate IV in Employment Services or Career Development(Preferably) or willing to study

• Hold a current driver's licence and have own vehicle with the willingness to travel across the region.

About Us

Workskil Australia is a national not-for-profit and charitable organisation, with over 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

We work hard every day to:

• Work with our Customers to secure great long-term job opportunities.

• Meet the labour needs of business and industry through quality recruitment services at no cost.

• Assist businesses with diversifying their workforce.

• Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.

• Deliver work experience projects to the community.

Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.

Workskil Australia is an inclusive, equal opportunity employer and we particularly welcome applications from Aboriginal and Torres Strait Islander people, applicants from culturally and linguistically diverse backgrounds and applicants who have a disability. We deliver a range of employment and community services to children, young people and their families and are committed to creating a safe environment for children and young people in the delivery of these services.