Solutions Analyst - Enterprise Applications (SAP SuccessFactors / Microsoft Dynamics) (Term)

HireFirst Pty; City of Parramatta; On-site; AUD 121,000 - 163,000; Full time

Benefits offered by this job

Flexible working

9-day fortnight on EnterpriseAgreement

Up to 16 weeks parental leave

Fertility leave

Wear allowance

Professional development

Educational assistance

Job summary

WaterNSW is seeking an experienced Solutions Analyst – Enterprise Applications to support and enhance ERP systems across HR and Finance functions. The role combines project delivery with hands-on support within a Microsoft Dynamics and SAP SuccessFactors environment, driving improvements and operational excellence.

The successful candidate will translate business requirements into practical, user-focused solutions, work within a hybrid model, and contribute to a safety-first culture while

Qualifications

• Relevant IT qualifications with experience in HR/Finance systems like MS Dynamics 365 or SAP SuccessFactors.
• Experience with Governance, Risk and Compliance platforms (ISOMetrix, ServiceNow GRC, SAP GRC).
• Experience in application analysis, design, development, testing, deployment, configuration and support.
• Knowledge of Power Platform (Power Apps, Power Automate, Dataverse).
• Strong ability to translate user needs into technical solutions.
• Current NSW Drivers Licence.
• Nice to have: Knowledge of P2P processes and Altus PPM.

Responsibilities

• Investigate, analyse, design, implement, enhance and support enterprise applications and business processes.
• Ensure solutions meet objectives and architectural standards.
• Lead project activities, deliver on time and maintain quality.
• Develop business cases and cost-benefit analyses for enhancements.
• Ensure compliance with development standards and provide third-level support.

Education

Relevant IT qualifications

Tools

Microsoft Dynamics 365

SAP SuccessFactors

Power Platform

Power Apps

Power Automate

Dataverse

Microsoft Project Online

Altus PPM

ISOMetrix

ServiceNow GRC

SAP GRC

Job description

Ready to make a splash in your career? WaterNSW is seeking an experienced Solutions Analyst - Enterprise Applications (SAP SuccessFactors / Microsoft Dynamics) (Full-Time, Up to 24-Months Term) to join our Corporate Applications team.

Reporting to the Corporate Applications Manager, in this role, you will drive the delivery, enhancement and support of WaterNSW's corporate applications, helping to optimise the systems that underpin our HR and Finance functions. Combining project delivery with hands‑on application support, you'll partner with stakeholders to implement system improvements, streamline processes and deliver innovative solutions across a Microsoft Dynamics technology landscape. You'll contribute to a range of initiatives and project work, while also driving continuous improvement across existing platforms through optimisation, process enhancement, documentation and support activities.

This role is ideal for a technology professional who enjoys translating business requirements into practical, user-focused solutions. This is an opportunity to work with an essential organisation creating a more sustainable future for the state. This role offers the flexibility to work around life, your contribution will be valued, and you’ll be supported to build a rewarding career.

Our Perks and Benefits:

At WaterNSW, we believe that our employees should be as well taken care of as our rivers, dams, and pipelines, that’s why we offer a load of benefits:

• Flexible working
• Work a 9-day fortnight at Full pay on the Enterprise Agreement
• Up to 16 weeks paid parental leave
• Fertility leave
• Corporate wear allowance
• Professional development and educational assistance
• Salary starting from $142,610 base + 12% super
• And so much more!

Position Purpose:

The Solutions Analyst – Enterprise Applications will investigate, analyse, design, implement, enhance and support enterprise business applications and associated business processes across WaterNSW's Corporate Applications portfolio, ensuring current and future business requirements are met, business value is realised, and internal and external customer needs are supported; and put safety first.

What you'll do:

• Solution Design: Ensure all technology solutions are designed and implemented to meet the business objectives and are maintained within the enterprise architecture framework.
• Project Delivery: Ensure all technology solution projects and related project activities are implemented and reported within the agreed timeframes and are of sound quality.
• Business Case & Benefits Analysis: Ensure enhancement of the overall solution and development process is captured using fit‑for‑purpose and fit‑for‑use business case, and cost‑benefit analysis.
• Development Standards: All stages of solution delivery and enhancement must adhere to application development best practice, coding standards and documentation and be completed as part of the delivery process.
• Third-Level Support: All incidents and requests, as part of third level support, are completed within agreed service levels and be of sound quality.

What we are looking for:

• Relevant tertiary qualifications in IT with demonstrated technical and application support experience in Safety and Human Resource Support Systems like Microsoft Dynamics 365 (e.g. Finance & Operations, CE, HR), SAP SuccessFactors or similar technologies
• Experience working with Governance, Risk and Compliance (GRC) platforms such as ISOMetrix, ServiceNow GRC, SAP GRC or similar enterprise risk and compliance solutions
• Demonstrated experience in application analysis, design, development, testing, deployment, configuration, and operational support
• Knowledge of Microsoft Power Platform, including Power Apps, Power Automate and Dataverse, and their application in supporting enterprise application solutions
• Strong understanding of user needs and ability to translate them into effective technical solutions
• Current NSW Drivers Licence
• Highly Desirable: Knowledge of Purchase to Pay (P2P) processes, Microsoft Dynamics D365 Finance & Operations and/or knowledge of project management and delivery methodologies and tools (e.g. Microsoft Project Online and Altus PPM)

Who we are:

WaterNSW operates the state’s dams, capturing and storing water, and then supplying it ready for distribution – for the environment, agriculture, industry and the community. With 41 major dams and hundreds of waterways across the state, we play a vital role at the source of the state’s water, delivering two thirds of all water used in NSW.

We’re the people taking care of the state’s water at the source – capturing, storing, delivering.

How we will support you:

At WaterNSW, we balance flexibility – and the way we work – with the needs of the business, our teams, and us as individuals. When it comes to working in an office, we work in a hybrid way. If you’re required to be in the field or on site, the benefits of flexibility can be achieved in other ways, such as through a condensed work week. We are proud to be a WORK180 Endorsed Employer and are committed to providing equal opportunities for women. Visit our WORK180 page to access our benefits and career development opportunities.

Our commitment & culture:

No matter how or where you work, safety is the number one priority. This means the physical and mental safety of you, your colleagues, and the public. WaterNSW is committed to building a workforce that reflects the diversity of the communities we serve. We strongly encourage Aboriginal and Torres Strait Islander peoples, Veterans, and people from all backgrounds to apply. We celebrate the unique perspectives, knowledge and lived experience you bring and are committed to ensuring an inclusive, supportive and respectful workplace for everyone.

Find out more at waternsw.com.au.

For more information, please reach out to: [e-mail].

Please note applications for this position will close on Monday 19th October 2026, 11.59pm.

You must have full work rights in Australia to qualify for all positions at WaterNSW.

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.

Privacy and collection of your personal information

If you apply for a position via our website or [e-mail], WaterNSW may collect your personal information. Please visit WaterNSW’s Privacy Page to view the Careers Collection Notice for more information about how WaterNSW collects, uses, and discloses your personal information.