Skin Therapist

Chanel; City of Melbourne; On-site; AUD 30,000 - 42,000; Part time

Job summary

Chanel Bourke Street in Melbourne seeks a Skin Therapist to deliver bespoke facial treatments across Chanel rooms. As a skin expert you will provide personalized consultations, demonstrate Chanel trained techniques and uphold the brand’s premium service standards.

You will travel to locations as required, manage your schedule, mentor Beauty Advisors, and build lasting client relationships that encourage repeat visits.

Qualifications

• Professional knowledge and certification in beauty therapy or equivalent diploma / certificate.
• CIDESCO Diploma or CIBTAC certification highly regarded.
• Basic makeup skills are advantageous.
• Experience working in a salon/cabin environment.

Responsibilities

• Provide personalized skincare consultations and facial massage using Chanel techniques.
• Understand client skincare needs and propose personalized programs with results.
• Share skincare trends and Chanel techniques to inspire clients.
• Coach and share skincare knowledge with Beauty Advisors.
• Travel to various locations as required and manage travel logistics.
• Maintain high service quality while adapting to changing environments.
• Communicate with team and management, upholding ethics and discretion.
• Drive repeat business through building strong client relationships.

Skills

Beauty therapy knowledge

Proactive attitude

Self-learner

Storytelling

Education

Diploma / certificate in beauty therapy

CIDESCO or CIBTAC certification

Job description

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths, and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired, and feel included now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organization and its people.

We are now seeking a Skin Therapist to join the beautiful facial rooms in David Jones Bourke Street.

ABOUT THE JOB

As a skin expert the Skin Therapist curates a unique Brand experience by delivering bespoke facial treatments across different locations, ensuring each client interaction reflects excellence, professionalism and deep product expertise.

Combining technical mastery with a refined client-centric approach, the Skin Therapist provides tailored skincare experiences, educates clients on effective skincare regimes, and builds meaningful, trust-based relationships that reinforce the Brand’s premium positioning.

The Skin Therapist operates as a brand ambassador in motion, upholding the highest standards of presentation, service delivery and discretion while adapting seamlessly to diverse environments.

THE IMPACT YOU CAN CREATE AT CHANEL

You will leverage your warmth, authenticity and genuine spirit to build long-lasting and meaningful relationships with your clients, fostering loyalty and connection whilst making it your mission to exceed your client’s expectations in a way that only CHANEL can.

Key responsibilities:

Provide personalized skincare consultations and facial massage to clients using the unique Chanel trained techniques.

Understand client’s needs in skincare, propose personalized skincare program that delivers accurate results to ensure client satisfaction.

Share skincare knowledge trends and Chanel facial techniques and tips with clients to inspire them to explore our Beauty range.

Coach and offer skincare knowledge to Beauty Advisors as a voice of influence and inspiration.

Travel to various locations as required, demonstrating flexibility and reliability.

Manage personal schedule and travel logistics in a seamless manner to ensure readiness for appointments.

Adapt quickly to changing environments while maintaining service quality.

Have a positive attitude, communicates with the team and the manager on a regular basis and maintains the highest level of ethics and integrity.

YOU ARE ENERGIZED BY

The Skin Therapist is a hands on position, that requires the successful candidate to use their Beauty Therapy background, develop client relationships to drive repeat business. You will be energized by the Beauty industry and building lasting relationships to achieve results for the business.

WHAT YOU WILL BRING

Expert knowledge in beauty trends and culture, with an excellent understanding of the skin and skin treatments.

Experience and understanding of working in a salon/cabin environment.

Storytelling capability and ability to engage and inspire clients and team members.

Proactive attitude, a self-learner and influencer of Skincare best practice.

Professional knowledge and certification in beauty therapy or equivalent diploma / certificate.

International certifications such as CIDESCO Diploma in Aesthetics / CIBTAC Certification are highly regarded.

Basic makeup skills to finish the client experience would be advantageous.

This is a part-time position of 30 hours, with a roster including some weekends and some late nights.

WHAT CHANEL CAN OFFER YOU

In this position, you will have the opportunity to further develop your skills in luxury retail, makeup, additional beauty categories, and even management through career planning resources, development through formal training programs (in-house and externally), coaching and more.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programs, learning and development opportunities, and parental leave for all parents globally.

We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.