Site Reliability Engineering Specialist

BT Group; Newcastle; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

10% on target annual bonus

Private GP 24/7

Carers leave up to 2 weeks

Maternity/Paternity/Adoption leave

BT product discounts

Pension scheme

Holiday purchase scheme

Additional benefits option

Job summary

BT Group is seeking a TSA Responsible Person to join the Enterprise Voice team in Newcastle. You will drive compliance with the Telecommunications (Security) Act and oversee risk management and governance across a critical platform used by emergency services and directory services.

You’ll collaborate with engineering, security, architecture and compliance functions to manage audits, evidence, and regulatory reporting.

Qualifications

• Experience in telecoms, cyber security, or security governance within a regulated environment.
• Strong risk management and regulatory compliance knowledge.
• Experience supporting audits, assurance activities, evidence gathering and remediation tracking.
• Excellent stakeholder management, communication and reporting skills.

Responsibilities

• Acting as the TSA Responsible Person, ensuring compliance with the Telecommunications (Security) Act and associated security requirements.
• Leading risk identification, assessment and remediation activities across the platform.
• Supporting vulnerability management, security patching, compliance reporting and audit preparation.
• Maintaining documentation, risk assessments and evidence required for regulatory reviews and assurance activities.
• Supporting security incident management and ensuring regulatory reporting obligations are met where required.

Skills

Telecoms security

Risk management

Regulatory compliance

Audits & evidence

Stakeholder management

Incident response

Security governance

Vulnerability management

Tools

Qualys

Job description

Hiring Manager: Craig JuddRole: Telecoms Security Act (TSA) Responsible PersonCareer Grade: DLocation: NewcastleAdvertised Salary: Competitive + Excellent Benefits

About the role

We're looking for a TSA Responsible Person to join our Enterprise Voice team and support a critical platform that underpins emergency services and directory services across the UK. You'll be responsible for helping the platform achieve and maintain compliance with the Telecommunications (Security) Act 2021 and associated regulatory requirements. This role combines technical security knowledge with governance and risk management, ensuring security controls are embedded across the platform and that regulatory obligations are met. You'll work closely with engineering, security, architecture and compliance teams to manage risk, support audits and drive ongoing compliance activities.

What you'll be doing

• Acting as the TSA Responsible Person, ensuring compliance with the Telecommunications (Security) Act and associated security requirements.
• Leading risk identification, assessment and remediation activities across the platform. Supporting vulnerability management, security patching, compliance reporting and audit preparation. Working with internal teams, suppliers and security stakeholders to ensure security controls are embedded within projects and operational processes. Maintaining documentation, risk assessments and evidence required for regulatory reviews and assurance activities. Supporting security incident management and ensuring regulatory reporting obligations are met where required.

Essential Skills / Experience

Experience in telecoms, cyber security, network operations or security governance within a regulated environment. Strong understanding of risk management, security controls, incident response and regulatory compliance requirements. Experience supporting audits, assurance activities, evidence gathering and remediation tracking. Excellent stakeholder management, communication and reporting skills with the ability to influence across multiple teams.

Desirable Skills / Experience

• Knowledge of the Telecommunications (Security) Act 2021, telecoms security regulations or wider regulatory frameworks.
• Experience using compliance, monitoring or vulnerability assessment tools such as Qualys.
• Professional certifications such as CISSP, CISM, PCI-P or ISO 27001.
• Experience within telecommunications, network infrastructure or critical national infrastructure environments.

Our Package

Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle.

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme - 5% from you and 10% from us
• Holiday purchase scheme
• You can select additional benefits, including healthcare, dental, gym memberships and more when you're read

BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies.