Site Reliability Engineer

Atlassian; Sydney; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Health and wellbeing resources

Paid volunteer days

Accommodations available

Job summary

Atlassian is seeking an engineer for the SRE team to scale our Cloud services, including Jira, Confluence and Bitbucket Clouds. You will help improve reliability, performance, scalability and cost efficiency, and work on automation, monitoring and running in a large cloud environment.

The role emphasizes strong backend engineering skills in Java, Go or Python, good Unix/Linux knowledge, and the ability to communicate complex topics clearly to both technical and non-technical audiences.

Qualifications

• 1+ years operating high-availability, fault-tolerant systems in production.
• 1+ years hands-on with public cloud offerings.
• Familiarity with Unix/Linux.
• Strong debugging and automation skills.
• Backend experience in Java, Go or Python.
• Strong written and verbal communication to diverse audiences.

Responsibilities

• Operate high-availability distributed software in production.
• Build monitoring, tweak dashboards, define alerts, and write runbooks.
• Analyse and improve services for reliability, performance, scalability, and cost efficiency.
• Collaborate with teams to design scalable cloud-based infrastructure.
• Contribute to incident response and post-incident reviews.
• Communicate complex technical issues to technical and non-technical stakeholders.

Job description

Overview

Overview

We are looking for an engineer who is passionate about scaling Cloud services to join our growing SRE team. The SRE team owns the infrastructure, tooling and automation that Jira, Confluence and Bitbucket Clouds run on, and has a deep understanding of how Atlassian products leverage cloud infrastructure to meet customer reliability expectations.

We'd love it if you had an understanding of modern Cloud infrastructure, programming expertise, operational experience and a desire to change the status quo. We're looking for an engineer who can analyse and help improve our services and processes to get us to an even higher level of reliability, performance, scalability, and cost efficiency.

Responsibilities

On your first day, we'll expect you to have:

• 1+ years experience operating high-availability, fault-tolerant, scalable, distributed software in production: building monitoring, tweaking dashboards, defining alerts, writing runbooks, etc.

• 1+ years of hands on experience with public cloud offerings.

• Familiarity with Unix / Linux operating systems.

• Strong emphasis to debug, improve code, and automate routine tasks.

• Backend engineering experience in one or more prominent languages such as Java, Go or Python.

• Strong communication skills in written and verbal forms, and an ability to communicate complex technical issues to a range of technical and non-technical audiences (management, peers, clients).

Qualifications

It would be great, but not mandatory if you had:

• Experience in EC2, ASG, Caches, SQS or equivalent in GCP / Azure.

• Experience in datastores (RDBMS, time-series-database, NoSql, search, analytics).

• Experience in microservice architecture.

• Experience building web-services and clients using REST/GraphQL.

• Expertise in JVM, Garbage Collection, and Performance Tuning.

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

This role may also be eligible for benefits, bonuses, commissions, and equity.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.