Site Reliability Engineer

NEP Group, Inc.; Melbourne; On-site; AUD 110,000 - 170,000; Full time

Benefits offered by this job

Salary continuance insurance

NEP Days – additional 5 days of leave

NEP Travel benefits & discounts

Discounts through Employment Hero Work

Employee Assistance Program

Job summary

NEP Group, Inc. is seeking a Site Reliability Engineer in Melbourne to drive reliability across Kubernetes-based infrastructure and NEP Platform services, both on‑prem and in AWS/GCP.

The role emphasizes proactive performance improvements, developer experience, and scalable operations. You will design tools, improve pipelines, enhance observability with Grafana/Prometheus, and collaborate with engineering leaders to implement robust reliability practices such as chaos testing and fault tolerance

Job description

Our Company

NEP is Australia’s leading provider of outsourced television production services.

We are always looking for great people to join our team; people with a passion for people and teamwork helping us deliver exceptional results for our clients.

NEP Australia is currently looking for a Site Reliability Engineer to join our team at the Andrew’s HUB in Southbank, Melbourne!

The position

The principal purpose of this position is to drive proactive improvements in the performance, reliability, and developer experience of the NEP Platform products and services across Kubernetes-based infrastructure running on-premise and in AWS/GCP environments.

Key Responsibilities But Not Limited To

• Design, implement, and maintain developer-friendly tools to improve productivity, code quality, and deployment efficiency for Kubernetes-based workloads.
• Identify bottlenecks in integration and deployment pipelines and implement enhancements to support faster, more reliable deployments to on-premise and cloud Kubernetes clusters.
• Collaborate with development teams to enable self-service tooling for managing deployments, logs, and infrastructure resources in Kubernetes environments.
• Continuously improve build, test, and deployment automation for Kubernetes infrastructure across on-premise and cloud environments (AWS/GCP).
• Provide better visibility into Kubernetes environments through improved observability tools, dashboards, and metrics.
• Manage and improve Kubernetes orchestration across on-premise infrastructure and AWS/GCP clusters to ensure reliability, scalability, and consistency.
• Enhance observability by implementing robust monitoring, logging, and alerting solutions tailored to Kubernetes workloads using tools like Grafana, Loki or cloud-native tools like CloudWatch (AWS) and Stackdriver (GCP).
• Collaborate with Engineering Leadership to implement reliability engineering practices such as load testing, chaos testing, and recovery mechanisms for Kubernetes services.

Required Skills And Attributes

• Bachelors or Masters in Computer Engineering (or equivalent experience)
• 2+ years in Software or Systems Engineering
• Automation for scaling using tools like Ansible, Terraform, Helm, and ArgoCD.
• Software development in at least one language such as Go or Python
• Experience in building and maintaining container platforms, such as Kubernetes
• Expert in Observability platforms such as Grafana, Prometheus etc
• Experienced in using and tuning cloud native technology
• Solid understanding of basic Linux and cloud networking (e.g., routing, firewalls, DNS, VPCs, subnets, load balancers).

Benefits

NEP believes that, first and foremost, the efforts of our people are what contribute to our successes. We offer a range of benefits that assist our team in their professional development and wellbeing, including:

• Salary continuance insurance
• NEP Days – additional 5 days of leave per year (conditions apply)
• NEP Travel benefits & discounts including Qantas Club Membership
• Discounts through Employment Hero Work app
• Employee Assistance Program

This is a full-time role and is a unique opportunity for the right person.

You must have the right to live and work in Australia to apply for this job.

Only shortlisted candidates will be contacted.

About Our Process

At NEP, we are committed to employing individuals who align with Our Values and meet the requirements of the role. As part of the recruitment process, there are several checks which may be conducted to demonstrate applicants' suitability for a role including police / criminal background checks, right to work checks, and reference checks.

NEP is the largest media technology partner for content producers of live sports, entertainment, and corporate events globally. For more than 35 years, NEP has been delivering innovative products and services that enable clients to make, manage and show the world their content—anywhere, anytime, on any platform.

As a trusted partner working on some of the largest productions in the world, NEP offers a complete set of end-to-end solutions, from content capture to distribution—including a growing portfolio of transformational cloud-based, software-based and virtualized technologies.

• NEP’s Live Production solutions range from AV services and live audience enhancements to traditional outside broadcast and cutting-edge centralized and cloud production.
• NEP’s Virtual Production solutions start at the creative stage and end with exceptional execution across ICVFX, augmented reality, LED stages and more.
• NEP’s Media Processing solutions provide the tools and products our clients need to ingest, edit, store, search, manage and distribute their digital assets to rights holders across multiple platforms.

Headquartered in the United States, NEP has operations in 25 countries with over 4,000+ employees. Together, NEP has supported productions in over 100 countries on all seven continents and is still growing. Clients range from the leaders in sport, music, film and TV, to major corporate brands, agencies, to new content owners and creators all around the world.

Anywhere, anytime, on any platform—we help our clients make, manage, and show the world their content.