Site & Operations Manager Community Mental Health

Latrobe Regional Health; Swifts Creek; On-site; AUD 140,000 - 170,000; Full time

Benefits offered by this job

Salary packaging up to $9,000 per year

Meals/Entertainment benefit up to $2,?

Professional development and ongoing教育

Staff wellbeing centre access

Gym membership via Fitness Passport

Job summary

Latrobe Regional Health is seeking a Site & Operations Manager to lead the Sale Community Mental Health Team in a full-time, ongoing capacity. You will oversee operational delivery, workforce planning and service leadership to ensure recovery-oriented, trauma-informed, consumer-centred care across multiple sites in Gippsland.

You will collaborate with senior leaders to sustain clinical governance, quality improvement and partnerships with communities and health providers, delivering safe,

Qualifications

• Qualified Mental Health professional with registration in Nursing, Psychology, Occupational Therapy or Social Work.
• Senior leadership and management experience in community mental health or related healthcare.
• Strong understanding of relevant Mental Health standards and recovery-oriented practice.
• Proven ability to lead multidisciplinary teams and manage operational priorities.
• Excellent communication, negotiation, stakeholder engagement and problem-solving skills.
• Commitment to culturally safe, trauma-informed, and consumer-centred care.

Responsibilities

• Lead and manage day-to-day operations of Community Mental Health Services across multidisciplinary teams.
• Provide leadership and support to staff through workforce planning, rostering, performance development, supervision and wellbeing initiatives.
• Collaborate with Clinical Leads and Directors to support governance, quality improvement, risk management and models of care implementation.
• Monitor and manage site performance, budgets, workforce metrics and KPIs, driving operational/objective outcomes.
• Foster partnerships with consumers, carers, healthcare providers, community agencies and external stakeholders for integrated care pathways.
• Lead change management, service development, staff education and continuous improvement projects.

Skills

Leadership

Communication

Stakeholder engagement

Problem solving

Change management

Multidisciplinary teamwork

Education

Mental Health professional registration (Nursing, Psychology, OT, SW)

Job description

Site & Operations Manager Community Mental Health - Sale | Permanent Full Time Join Gippsland's largest provider of mental health services, with a strong focus on innovation, recovery, and person-centred care, you'll be part of a team creating real impact every day. Located in the beautiful Gippsland region, Latrobe Regional Health offers an exceptional lifestyle with easy access to Melbourne, beaches, mountains and lakes.

We are committed to delivering compassionate, evidence-based care across our Mental Health Services, including inpatient care at our Traralgon hospital and Community Mental Health Services across Traralgon, Sale, Bairnsdale, Yarram, Orbost, Warragul and Wonthaggi.

About the role

Latrobe Regional Health is seeking a Site & Operations Manager to Join our Sale Community Mental Health Team on a Full-time ongoing basis. In this role, we are seeking an experienced and dynamic Site & Operations Manager – Community Mental Health to lead the delivery of high-quality community mental health services within the Sale region.

Working in partnership with the Clinical Lead – Adult and Older Adult Services and senior mental health leaders, you will provide operational, workforce, and service leadership to multidisciplinary teams while supporting the delivery of recovery-oriented, trauma-informed, and consumer-centred care.

This role is responsible for ensuring clinical excellence, workforce capability, service performance, quality improvement, and strong community partnerships that support positive outcomes for consumers, carers, and families.

Working Together | We will respond to challenges together to create a safe, quality health service

The role of the Site & Operations Manager is to:

• Lead and manage the day-to-day operations of Community Mental Health Services, ensuring safe, effective, and high-quality service delivery across multidisciplinary teams.
• Provide leadership and support to staff through workforce planning, recruitment, rostering, performance development, supervision, and employee wellbeing initiatives.
• Collaborate with Clinical Leads and Directors of Clinical Services to support clinical governance, quality improvement, risk management, and implementation of evidence-based models of care.
• Monitor and manage site performance, budgets, workforce metrics, and Key Performance Indicators (KPIs), implementing strategies to achieve operational and service objectives.
• Foster strong partnerships with consumers, carers, healthcare providers, community agencies, and external stakeholders to support integrated and coordinated care pathways.
• Lead change management initiatives, service development activities, staff education programs, and continuous improvement projects that enhance service quality and consumer outcomes.

About you Ideal candidates for this role will have:

• Qualified Mental Health professional with registration and/or professional eligibility in Nursing, Psychology, Occupational Therapy, or Social Work.
• Demonstrated senior leadership and management experience within community mental health services or a related healthcare environment.
• Strong understanding of the Mental Health and Wellbeing Act 2022 , National Mental Health Standards, NSQHS Standards, and contemporary recovery-oriented practice.
• Proven ability to lead multidisciplinary teams, manage operational priorities, and drive workforce engagement and service improvement.
• Excellent communication, negotiation, stakeholder engagement, and problem-solving skills, with the ability to work effectively across complex health and community service environments.
• Committed to delivering culturally safe, trauma-informed, and consumer-centred care while fostering a collaborative, inclusive, and high-performing team culture.

Latrobe Regional Health offers a range of benefits including:

• Salary packaging up to $9,000 per annum.
• Meals/Entertainment benefit up to $2,650 per annum.
• Encouragement for professional development and ongoing education.
• A range of social club activities, discounts and diverse workplace activities.
• Free access to our Staff Wellbeing Centre offering health education and wellbeing
• Access to discounted gym membership and fitness services through Fitness Passport Services.

Diversity and inclusion

We embrace workforce diversity and actively encourage applications from across our community including Aboriginal and Torres Strait Islander people, people with linguistically diverse backgrounds, people of all genders and gender identities and people with disabilities.

LRH's Aboriginal Hospital Liaison Officer is available to support Aboriginal and Torres Strait Islander descent applicants and can be contacted via email: [emailprotected]

Applications Close: 28th October 2026

Interested about this exciting opportunity, but want more information? We encourage you to contact Darrin Henry, General Manager Community Mental Health - Eastern via email: [emailprotected] for a confidential discussion.

Before commencement, the successful applicant will Provide evidence of an original and valid National Police Record Check, an employee Working with Children Check, and a current season influenza vaccine (if applicable to work area), unless a valid medical exemption applies.