Site Customer Support Representative

Cavpower; South Australia; On-site; AUD 80,000 - 100,000; Full time

Job summary

A leading Caterpillar dealer in South Australia is seeking a service-driven individual for a role at Olympic Dam. Responsibilities include upholding the company's reputation, increasing parts and service revenue, and providing customer support on Caterpillar mining machinery. Ideal candidates should have a trade qualification, experience in mining and construction, and strong communication skills. An excellent remuneration package and career progression opportunities are available.

Benefits

Excellent remuneration package

Career progression opportunities

Qualifications

• Effective communicator with desire to achieve outstanding results.
• Proven relationship building skills.
• Ability to work well under pressure.

Responsibilities

• Uphold company reputation and increase parts and service revenue.
• Provide value-added solutions and support to customers.
• Identify new business opportunities for company growth.

Skills

Trade qualification (Mechanical or Electrical)

Strong communication and interpersonal skills

Experience in Mining and Construction industries

Analytical with research ability

Proficient in Microsoft Office

Education

Trade qualification

Job description

Cavpower Pty Ltd is the Caterpillar dealer for South Australia and Western NSW. For over 50 years, we have been providing equipment and product support services to mining, construction, industrial, marine and local government customers. Our reputation for excellence and superior customer service has enabled us to achieve continued sustained growth.

• Customer Service at an elite level
• Olympic Dam
• 8/6 Roster

About the Role

We have an exciting opportunity for a service driven individual at Olympic Dam. Reporting to the Account Manager – Mining you will be responsible for upholding Cavpower’s reputation for excellence and increasing parts and service revenue through superior product support knowledge on a range of Caterpillar mining machinery. A key function of this role also includes providing the customer with value added solutions and support as well as identifying new business opportunities for company growth and expansion.

About You

An effective communicator with the desire to achieve outstanding results you will have proven relationship building skills, with sound industry knowledge and the ability to communicate with a diverse range of people.

Your Skills

To achieve great results, you will need to bring your skills and experience to the fore. This includes:

• Trade qualification (Mechanical or Electrical).
• Significant experience working with or exposure to Mining and Construction industries.
• Strong communication and interpersonal skills.
• Demonstrated ability to build effective relationships with stakeholders.
• Proactive and solutions approach with the ability to work well under pressure;
• Analytical with research ability and strong attention to detail.
• Proficiency in Microsoft Office.

What you will get in return

In the short term your passion, skills and experience will be rewarded with an excellent remuneration package. In the longer term, your ambition and outstanding performance can be rewarded with career progression into more senior roles and broader career opportunities.

We’re growing. Grow with us.

Apply now!