Shift Technician - HVAC

CBRE, Inc.; Sydney; Hybrid; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Rotating shift

Job summary

CBRE Data Center Solutions in Sydney seeks a hands-on Facilities Technician to maintain critical infrastructure across HV/LV, UPS, PDU and cooling systems. You will monitor BMS alerts, perform preventative maintenance, and respond to incidents with safety and uptime as priorities.

You will work on a rotating 12-hour shift at a static client site, with mentoring from the platform team, ensuring CBRE policies and SOWs are followed to deliver reliable data-centre service.

Qualifications

• Must understand safety code requirements for data center services.
• Experience maintaining critical and temperature-controlled environments.
• Understanding of electrical and mechanical data center systems (feeders, transformers, UPS, etc.).
• Experience in maintenance scheduling and subcontractor supervision.
• Strong ticketing/workflow management knowledge.
• Experience managing escalations and emergencies.
• ARC License and Certificate III Electrotechnology.
• Good building services knowledge and customer relations.
• Knowledge of Permit to Work systems.
• Ability to read technical drawings.
• Experience with CMMS and BMS systems.
• Australian Citizenship and NV1 clearance may be required.

Responsibilities

• Ensure maintenance activities meet Health and Safety and uptime targets.
• Maintain response standards for asset performance and housekeeping.
• Perform routine preventive maintenance on HV/LV systems and cooling equipment.
• Monitor BMS and read meters on UPS and PDU.
• Investigate faults, identify root causes, and apply remedies.
• Prepare service/incident reports in a timely manner.
• Ensure repairs comply with current regulations.
• Assist with equipment installation and asset data capture.
• Participate in on-call roster including weekends.
• Provide leadership and guidance to the team and onboard new staff.
• Maintain client relationships and ensure SLA/KPI adherence.
• Contribute to business continuity plans and CBRE policy compliance.

Skills

Electrical systems

CMMS

BMS

Safety compliance

HVAC systems

Emergency response

Leadership

Customer relationships

Education

ARC License

Certificate III Electrotechnology

Tools

CMMS

BMS

Job description

About Us – CBRE Data Center Solutions

CBRE Data Center Solutions (DCS) is a global leader in delivering integrated real estate, facilities, and technology solutions across the entire data centre lifecycle.

Our team brings deep expertise across all DCS service lines, combining capital markets insight with technical excellence to unlock value for data centre owners, occupiers, and investors worldwide.

Why Join Us?

• Support high-growth operations at a leading static site and client location in the booming Hyperscale Data Center sector.
• Attractive salary package + comprehensive compensation & benefits.
• Performance-driven culture – your efforts are recognized and rewarded.
• Career growth opportunities – take your career to the next level… the sky’s the limit.
• Autonomy meets support – manage service delivery end-to-end while being mentored by an experienced platform team.
• Static support role, client is based in Sydney.
• Rotating Shift - 12 hours

What You'll Do:

Operational

• Responsible for ensuring that maintenance activities within the buildings are being carried out with due regard to Health and Safety, business risk and maintaining the 100% uptime criteria
• Responsible for maintaining excellent standards of response to Asset performance, completion of assigned work and ensure any abnormal operating conditions and housekeeping issues are dealt with proficiently
• Carry out routine planned preventative maintenance tasks as required within and across HV and LV distribution systems, associated plant / equipment and HVAC mechanical cooling / heating systems as determined by the CMMS system’s work orders
• Monitor BMS for running and alarm conditions when required
• Building walk-rounds, taking meter readings from UPS, PDU’s and other electrical equipment to monitor capacity
• Investigate faults, identify root causes, and effect remedies
• Prepare accurate / timely service/incident reports as required
• Ensure corrective / repair works are carried out in accordance with current regulations
• Assist when/where required with equipment installation works and asset data capture
• Participate in emergency call out roster providing cover for weekend and team member absences, as required
• Develop a comprehensive understanding of the building(s) infrastructure and their layouts, functions, and complexities
• Deliver effective communication through advice, review, leadership and direct contribution to team meetings, briefings, correspondence, monthly and ad-hoc reporting, as appropriate
• Be a point of contact during significant events or multi-discipline technical escalations occurring within the specified sites
• As necessary, participate in any business continuity plans the team may be involved in
• Ensure data centre operations and CBRE business policies and processes are complied with at your sites i.e., effectively communicated, implemented, and adhered to within the contract
• Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Ensuring contractually agreed SLA’s and KPI’s within the Scope of Works (SOW) are met and necessary record retention demonstrating adherence
• Manage contractors/suppliers to ensure maintenance, repairs, and operations are to a high standard and in line with maintenance agreements/SLAs
• Promote and maintaining the core Values of CBRE and ensure the professional image of CBRE is presented onsite all times
• Manage other tasks as directed by the client
• Escalate relevant matters to superiors as soon as practically possible
• Provide relief to the Shift Lead during their absence

People

• Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment, recognition/reward, and appraisal systems
• Functional on boarding of new employees and facilitation
• Culture carrier and promotes best practice
• Customer Relationship Management - Maintain positive relationship with the Clients/Customers
• Hold team members accountable to performance standards, managing, understanding, and addressing any underperformance appropriately
• Participate in work related team meetings and activities as required
• Actively promote teamwork within the team, contract, and business

Quality and Safety

• QHSE - Responsible for administrative tasks related to QHSE
• Reporting and management of work management system
• Logging hazards & customer feedback on the QHSE Management Portal
• Logbook’s compliance
• Maintaining compliance with all mandatory training

Others

• Receiving supplier quotes and uploading onto the internal system for client approval
• Constantly improve quality, service, and efficiency
• Process improvement
• Being a person who can be turned to for expert knowledge, advice, or reliable performance, especially in a crucial situation

What You'll need:

Essential

• Must understand all the associated safety code related requirements relative to providing the service. Experience with Health & Safety Risk Assessments and Control Measures
• Experience of maintaining critical & temperature control conditioned environments
• Detailed understanding and experience of the electrical and mechanical systems used in a data center environment, including Feeders, Transformers, Generators, Fuel Systems, Switchgear, UPS systems, Battery banks, ATS/STS units, PDU/PMM units, Air handling units, chilled water systems, Fire Alarm systems, and Fire Suppression systems (pre-action sprinklers).
• Prior exposure to maintenance scheduling and subcontractor management and supervision
• Strong understanding of ticketing or workflow management systems and tools
• Experience of managing escalation and emergency issues
• ARC License is required. Minimum Certificate III Electrotechnology Air Conditioning & Refrigeration.
• Good building services knowledge
• Good Customer relationship skills
• Working knowledge of “Permit to work” systems
• Understand and interpret technical drawings / processes
• Experience of CMMS and BMS systems
• “Unless otherwise advised, CBRE data centre sites require Australian Citizenship and on request from our customers participating in a government clearance process and holding a government clearance up to NV1 is required”.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

We look forward to connecting, tēnā koe – thank you. #WeAreCBRE