Shift Supervisor — Lead People, Learn & Grow

Starbucks Corp.; Melbourne; Hybrid; AUD 32,000 - 40,000; Part time

Benefits offered by this job

Free coffee on shift

30% partner discount at stores

Award & recognition programs (STAR)

Partner referral program up to $1,000

Wellbeing support with two free counc.

Fully paid barista & shift supervisor/

Training and development pathways

Coffee Master pathway

Job summary

Starbucks Australia is hiring a Shift Supervisor to keep the store running smoothly, lead the team, and deliver high-quality service. This permanent part-time role offers opportunities to coach staff, manage daily tasks, and create memorable moments for customers and partners.

The role provides paid training, growth paths, and benefits like staff discounts and wellbeing support, with a focus on developing leadership skills within a vibrant cafe team.

Qualifications

• Leadership experience in hospitality or quick service preferred.
• Passion for creating memorable moments with customers.
• High energy and enthusiasm with a can-do attitude.
• Ability to learn quickly and direct the work of others.

Responsibilities

• Keep the store running smoothly and lead the shift.
• Motivate and coach the team throughout the shift.
• Deliver high-quality service and build connections with customers and baristas.
• Delegate daily tasks to ensure efficient operations.

Skills

Leadership experience

Customer connections

High energy

Quick learner

Job description

Your next big career opportunity starts here! Join Starbucks Australia as a Shift Supervisor!

• Permanent Part-time role
• Fast-food Industry Award Rates

The Opportunity

Starbucks Shift Supervisors keep the store running like clockwork. They motivate and encourage the team throughout the shift, coaching them and delegating daily tasks. They role model and inspire the delivery of high-quality service while creating meaningful connections with customers and baristas alike.

• Free coffee while on shift and a 30% partner discount at all Starbucks Australia stores
• Reward & recognition programs, including STAR Moment Awards aligned to Starbucks values
• Partner referral program – earn up to $1,000 for successful referrals (T&Cs apply)
• Wellbeing support through PeopleSense, offering two free confidential counselling sessions per year
• Permanent part‑time employment with guaranteed hours and paid leave entitlements
• Fully paid barista & shift supervisor training provided – no prior coffee experience required
• Grow your leadership skills – step into a role where you will develop real people leadership experience, with hands on training and ongoing support, you’ll build the skills and confidence needed to progress your career at Starbucks.
• Ongoing training and development pathways with opportunities for career growth
• Develop your skills and passion for coffee and become a Coffee Master

Job Description

To be a Starbucks Shift Supervisor:

We'd love to hear from people with:

• Leadership experience in the hospitality or quick service restaurant environment preferred
• A genuine passion for creating memorable and unique moments of connections with customers
• High levels of energy and enthusiasm with a can-do attitude
• Ability to learn quickly and direct the work of others

Our Purpose & Values

We create moments of connection that make our stores a customer’s Third Place. We’re committed to developing our partners to be their best and making a positive impact in the communities we touch.

Our values, Craft, Courage, Results, Belonging, and Joy — guide everything we do and create a culture where everyone can thrive.

Commitment to Diversity

Starbucks Australia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all partners (employees).

Next Steps in the recruitment process

If you’re passionate about joining Starbucks, apply now. Submit your application and you’ll receive an email from Sapia.ai inviting you to complete a written chat interview.

We value the time you take to apply and are committed to responding to every applicant.

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