Shift Supervisor: Lead Fast-Paced Team & Delight Guests

Red Rooster; Sydney; On-site; AUD 36,000 - 44,000; Full time

Benefits offered by this job

Competitive pay rate

Flexible rosters

Clear career progression

Comprehensive training

Uniforms provided

Team-building events

Job summary

Red Rooster is seeking a dynamic Shift Supervisor to lead on-shift operations, uphold our brand standards and ensure fast, friendly service. You will coach and motivate the crew, manage peak periods, and contribute to a clean, safe dining environment.

You’ll bring strong time management, multi-tasking and a passion for guest experience, with previous supervisory hospitality or QSR experience preferred. Join us and grow with Australia’s favourite chicken brand.

Qualifications

• Experience leading teams in hospitality, QSR or retail.
• Strong leadership and communication skills.
• Customer service oriented with attention to food safety and quality.

Responsibilities

• Lead and coordinate the team during each shift.
• Supervise performance and provide coaching and feedback.
• Ensure food, service and safety standards are consistently met.
• Handle customer inquiries and resolve issues professionally.
• Assist with cash handling, POS procedures and basic reconciliations.

Skills

Leadership

Coaching

Team motivation

Time management

Multi-tasking

Food safety

Job description

Red Rooster is seeking a dynamic Shift Supervisor to lead on-shift operations, uphold our brand standards and ensure fast, friendly service. You will coach and motivate the crew, manage peak periods, and contribute to a clean, safe dining environment.

You’ll bring strong time management, multi-tasking and a passion for guest experience, with previous supervisory hospitality or QSR experience preferred. Join us and grow with Australia’s favourite chicken brand.