Shift Supervisor - Lead Fast-Paced Team & Delight Guests

Craveable Brands Ltd.; Ryde; On-site; AUD 55,000 - 65,000; Full time

Job summary

Oporto in NSW is seeking a Shift Supervisor to lead a high-energy team and uphold our vibrant brand standards while delivering memorable guest experiences.

You will motivate and coach staff, ensure safe food handling, drive sales, and maintain exceptional service during fast-paced shifts. This is a hands-on role that rewards performance and teamwork in a busy restaurant environment.

Qualifications

• Experience in fast-paced restaurant or hospitality environment.
• Ability to motivate and guide a diverse team.
• Strong communication and problem-solving skills.

Responsibilities

• Lead a team to deliver brand standards and exceptional guest experiences.
• Motivate, coach and support team members to perform at their best.
• Drive sales and maximise profitability while maintaining safety and quality.
• Ensure smooth shift operations and compliance with company policies.

Skills

Leadership

Customer service

Team coaching

Time management

Job description

Oporto started in 1986 with one restaurant in Bondi. Sincethenwe have grown to over 180 restaurants across Australia and internationally. We are passionate about our people, customers and creating flavour packed flame grilled chicken meals. We are serious about creating vibrant experiences and delicious food that really feeds the soul - making sure our customers feel incredible on the inside and even better on the outside… Andthat’swhere you come in.

Do you love to create smiles and memorable experiences and want to be part of our Oporto Familia?

Working at Oporto is so much more than just a job.It’sa place where you will gain skills and experiences that will last a lifetime, create friendships and connections, be recognised and rewarded for making a difference and have access to careers within Oporto and the broader Craveable Brands family that includes our Restaurant Support Centre, Red Rooster and Chicken Treat.

Being part of the Oporto Familia means sharing the love of our food with our customers, providing real experiences that are genuine and vibrant. We celebrate diversity and individuality where you can be your authentic self every day.And,you can rest assured that the safety of our product, people and customers is always our top priority.

We are looking forShiftSupervisors right now!

As a Shift Supervisor you will be responsible for the successful leadership of a team to deliver overall brand standards and results. You will motivate, coach, and support your team to drivefeel-good customerexperiences, deliver delicious safe food, drive sales, and maximise profit all whilst maintaining the overall safety of the team and customers. You will use your time management and communication skills together with your can-do attitude to ensure all tasks are completed tobest in classstandards and that our customers are always our top priority.

Do you have what it takes to join our team?

As a shift supervisor you will be an expert multi-tasker who thrives in a fast-paced environment. You will demonstrate a real knack for leading, inspiring and supporting theteamto be at their best every shift and be a champion for the customer.

If you love food,are results driven and passionate about leading people and performance in a fast-paced environment, take pride in yourself and your work and have a passion to create feel-good moments then your Oporto adventure awaits!

For the exciting opportunity to be a part of our amazingteam, please apply today.