Shift Supervisor - Burleigh

Red Rooster; Gold Coast City; On-site; AUD 50,000 - 60,000; Full time

Job summary

Red Rooster on the Gold Coast is seeking a Shift Supervisor to lead daily operations with a focus on quality, safety and customer experience. You will coach and support the crew, manage peak-period tasks, and contribute to food preparation and service to ensure memorable visits for guests.

The role emphasizes strong teamwork, time management and a proactive, customer‑centric approach to upholding our high standards while delivering fast, friendly service in a busy restaurant setting.

Qualifications

• Experience leading teams in fast-paced hospitality environments.
• Strong communication and customer-service skills.
• Capable of managing multiple tasks and priorities during busy periods.

Responsibilities

• On-shift operations leadership to ensure brand standards, quality and safety.
• Lead and support crew through coaching and daily guidance.
• Prepare and serve food as needed and maintain a clean, safe restaurant environment.
• Foster a positive culture and high-energy service during peak periods.
• Involve yourself in food preparation and service to meet customer expectations.

Skills

Leadership

Coaching

Time management

Multi-tasking

Job description

Red Rooster is Australia’s first and favourite chicken shop, loved by Aussies for almost 50 years. We are passionate about our people - that is, our crew, customers and community – and we are here to satisfy Australia’s chicken cravings. At Red Rooster we are serious about creating craveable experiences that put smiles on our customers’ faces …. And that’s where you come in.

Do you love to bring joy to the everyday and want to grow your leadership career?

Working at Red Rooster is so much more than just a job. It’s a place where you will gain skills and experiences that will last a lifetime, create friendships and connections, be recognised and rewarded for making a difference and have access to careers within Red Rooster and the broader Craveable Brands family. (this includes our Restaurant Support Centre, Oporto and Chicken Treat.)
At Red Rooster we wanna have fun. We bring our swagger and generous spirit to work and put pride, passion and care into everything we do. We celebrate diversity and individuality and strive to be our best selves every day. The safety of our product, people and customers is always our top priority

We are looking for shift supervisors right now!

As a Shift Supervisor you will be responsible for managing the operations on shift to our high brand, customer promise, quality and safety standards. You will lead people, through coaching and support, to prepare and serve delicious food and create memorable customer experiences through every interaction. You will maintain a positive culture and a well presented, clean and safe restaurant whilst utilising your strong time management and multi-tasking skills during the peak periods in the restaurant by also getting involved in food preparation and service.

Do you have what it takes to join our crew?

As a shift supervisor you will be an expert multi-tasker who thrives in a fast paced environment. You will demonstrate a real knack for leading, inspiring and supporting the crew to be at their best every shift and be a champion for the customer.

If you love food, fun and leading people and operations in a fast paced environment. If you take care and have pride in the way you present your space and product AND have a passion to be the best part of someone’s day, then The Rooster’s Calling You.