Shift Supervisor - Boolaroo

Oporto; Newcastle-Maitland; On-site; AUD 55,000 - 70,000; Full time

Job summary

Oporto Australia is seeking Shift Supervisors to lead a fast‑paced team, uphold our brand standards and deliver feel‑good customer experiences in NSW restaurants. You will motivate, coach and support your crew to achieve high service levels, ensure delicious, safe flame grilled meals, drive sales and help maximise profitability while keeping safety at the forefront.

If you love food and people, thrive under pressure and take pride in helping others excel, this is your moment to join the Oporto

Qualifications

• Leads and develops frontline teams.
• Delivers consistent customer service.
• Maintains safety and quality standards.

Responsibilities

• Lead a fast‑paced team to meet brand standards.
• Motivate, coach, and support staff to deliver great experiences.
• Ensure safe, delicious meals and high service levels.
• Drive sales and contribute to profitability while maintaining safety.

Skills

Leadership

Customer service

Communication

Time management

Job description

Attention: Newcastle school Leavers: Career Advancement opportunities in Management!

Oporto started in 1986 with one restaurant in Bondi. Since then we have grown to over 180 restaurants across Australia and internationally. We are passionate about our people, customers and creating flavour packed flame grilled chicken meals. We are serious about creating vibrant experiences and delicious food that really feeds the soul - making sure our customers feel incredible on the inside and even better on the outside… And that's where you come in.

Do you love to create smiles and memorable experiences and want to be part of our Oporto Familia?

Working at Oporto is so much more than just a job. It's a place where you will gain skills and experiences that will last a lifetime, create friendships and connections, be recognised and rewarded for making a difference and have access to careers within Oporto and the broader Craveable Brands family that includes our Restaurant Support Centre, Red Rooster and Chicken Treat.

Being part of the Oporto Familia means sharing the love of our food with our customers, providing real experiences that are genuine and vibrant. We celebrate diversity and individuality where you can be your authentic self every day. And, you can rest assured that the safety of our product, people and customers is always our top priority.

We are looking for Shift Supervisors right now!

As a Shift Supervisor you will be responsible for the successful leadership of a team to deliver overall brand standards and results. You will motivate, coach, and support your team to drive feel-good customer experiences, deliver delicious safe food, drive sales, and maximise profit all whilst maintaining the overall safety of the team and customers. You will use your time management and communication skills together with your can-do attitude to ensure all tasks are completed to best in class standards and that our customers are always our top priority.

Do you have what it takes to join our team?

As a shift supervisor you will be an expert multi-tasker who thrives in a fast-paced environment. You will demonstrate a real knack for leading, inspiring and supporting the team to be at their best every shift and be a champion for the customer.

If you love food, are results driven and passionate about leading people and performance in a fast-paced environment, take pride in yourself and your work and have a passion to create feel-good moments then your Oporto adventure awaits!