Shift Leader & Team Coach - Fast-Paced Guest Experience

Craveable Brands Ltd.; Toowoomba Regional; On-site; AUD 30,000 - 39,000; Full time

Job summary

Red Rooster is seeking a Shift Supervisor to lead the on-shift team, ensure high standards of service, quality and safety, and maintain a clean and efficient operation. You will guide crew, manage tasks, and focus on delivering memorable customer experiences in a busy restaurant.

The role requires someone who thrives in a fast-paced setting, can coach others, and takes pride in presenting a welcoming space and product for every customer interaction.

Qualifications

• Experience leading shifts or teams in a fast-paced hospitality environment.
• Ability to coach and support crew to deliver great customer experiences.
• Strong time management skills to balance tasks during peak periods.

Responsibilities

• Lead and manage restaurant operations on shift to meet brand standards.
• Coach and support crew to deliver delicious food and memorable customer experiences.
• Prepare and assist with food during peak periods while maintaining safety and cleanliness.

Skills

People leadership

Coaching

Time management

Customer service

Job description

Red Rooster is seeking a Shift Supervisor to lead the on-shift team, ensure high standards of service, quality and safety, and maintain a clean and efficient operation. You will guide crew, manage tasks, and focus on delivering memorable customer experiences in a busy restaurant.

The role requires someone who thrives in a fast-paced setting, can coach others, and takes pride in presenting a welcoming space and product for every customer interaction.