Shift Leader - KeKe's Breakfast Cafe

Keke's Breakfast Cafe; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

A popular breakfast establishment in Melbourne is seeking a Shift Leader to enhance team performance and guest experiences. The ideal candidate will have strong leadership skills, a passion for guest service, and at least 2 years of experience in a hospitality role. Growth opportunities and a flexible work schedule await enthusiastic applicants who want to lead a dedicated team.

Benefits

Flexible schedules

Staff meals and discounts

Growth opportunities

Qualifications

• 2+ years experience as a shift leader or key holder.
• Commitment to KeKe’s values: People First, Be Bold, Own It, Win Together.
• Preferred: Restaurant management experience.

Responsibilities

• Coach and support your team to deliver top-tier service.
• Run energizing shift huddles to align the team.
• Monitor food quality, safety, and cleanliness.
• Address guest concerns using recovery models.
• Oversee cash handling, labor deployment, and inventory.

Skills

Leadership experience

Guest service passion

Strong communication

Problem-solving skills

Ability to multitask

Job description

Description

What You’ll Do:

• Lead with purpose: Coach and support your team to deliver top-tier service and uphold KeKe’s standards.
• Start strong: Run energizing shift huddles that align the team around goals and guest experience.
• Keep it fresh: Monitor food quality, safety, and cleanliness across all areas.
• Solve with HEART: Address guest concerns using our recovery models (HEART / LAST) and turn moments into memories.
• Train and mentor: Onboard new team members and help everyone grow.
• Own the shift: Oversee cash handling, labor deployment, and inventory tracking.
• Set the vibe: Maintain a spotless, welcoming environment—from the dining room to the parking lot.

What We're Looking For:

• Leadership experience in hospitality or food service (preferred)
• Passion for guest service and team development
• Strong communication and problem-solving skills
• Ability to multitask and stay cool under pressure
• Commitment to KeKe’s values: People First, Be Bold, Own It, Win Together
• 2 years experience as a shift leader, key holder leadership role

What You’ll Get:

• Hourly pay
• Flexible schedules that actually flex - No nights every
• Staff meals and discounts (because food = life)
• A team that’s more like a squad
• Growth opportunities—we promote from within

Let’s be real: You’re not just looking for another server job.
You want to grow. Lead. Be seen. Be heard.
We see you. We’re ready. Are you?

Ready to lead the shift that starts someone's best day? Apply now and bring your energy to the table.

Qualifications

Experience

Preferred

1 to 3 years restaurant management experience.

Licenses & Certifications

Preferred

ServSafe

Equal Opportunity Employer
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