Shift Leader - Full Time

Guzman Y Gomez; Ballarat; On-site; AUD 60,000 - 80,000; Full time

Job summary

A leading fast-food restaurant in Ballarat is seeking a Shift Leader to oversee team operations during busy periods and ensure high standards of food safety. The ideal candidate should possess strong customer service skills and have experience in a fast-paced environment. Benefits include flexible work hours, team activities, and discounted meals. Join us at a place where we celebrate culture and teamwork. Apply now to be part of our mission to reinvent fast-food.

Benefits

Free uniform

Flexible work hours

Team building activities

Discounted meals

Cultural celebrations

Qualifications

• Experience in a busy environment leading a team.
• Strong customer service skills.
• Willingness to complete food safety and alcohol service courses.

Responsibilities

• Lead team during busy service periods.
• Train crew members effectively.
• Enhance guest experience through leadership.

Skills

Leading/supervising a team

Delivering exceptional customer service

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol course

Job description

Company Description

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description

The Shift Leader is responsible for effectively leading the team during specific periods of trade and motivating and engaging the team on shift, by championing our food safety and food quality standards. You will be leading the team through busy service periods, crew training and proactively improving guest experience.

We appreciate experience comes in many shapes and sizes, what we mean specifically is;

• Experience leading or supervising a team within a busy environment
• Experience delivering exceptional customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

Benefits

These are just some of the benefits that come with working at GYG :

• Free uniform
• Flexible work hours
• Crew team building activities and competitions
• Discounted meals
• Cultural celebrations – Day of the Dead and Cinco de Mayo

Ready to join the family? Apply now to start the conversation.

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.