Shift Leader: Food Service & Team Coach

Zeus Street Greek; Wollongong City Council; On-site; AUD 70,000 - 85,000; Full time

Job summary

A hospitality company in Australia is seeking a passionate Shift Leader Food Service Team Coach to enhance the guest experience at one of their premier locations. The successful candidate will lead a dedicated team, manage inventory efficiently, and maintain high service standards. With 2+ years in a similar role, candidates will excel in creating memorable dining moments while ensuring compliance with safety protocols. This position offers opportunities for career growth and generous employee discounts.

Benefits

Team member discounts

50% off hotel stays

$2 movie tickets

Winter and summer savings at Thredbo

Career growth opportunities

Qualifications

• 2+ years as Assistant Restaurant Manager or similar in premium venues.
• Experience in managing medium sized teams.
• Familiar with budget management and P&L analysis.

Responsibilities

• Inspire team to deliver elevated dining experience.
• Collaborate on menu pairings and seasonal updates.
• Support peak floor periods and uphold standards.

Skills

Guest experience delivery

Team management

Food and beverage experience

Inventory management

Compliance with safety standards

Job description

• What Shift Leader Food Service Team Coach Jobs...

Showing 1 Shift Leader Food Service Team Coach jobs in New South Wales

QT Sydney is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.

About EVT

As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT,Rydges,Atura,LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.

About QT

QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of ‘expect the unexpected’, every property delivers an experience that combines local influence with QT’s signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.

About the Role

We are looking for a passionate and talented Assistant Restaurant Manager at Gowings, QT Sydney. You’ll bring energy, talent, and a guest‑focused mindset to one of the city’s most iconic and design‑driven dining destinations. Rooted in history but made for now, Gowings is where classic steakhouse theatrics meet Sydney’s freshest flair — flames leap, martinis are wheeled tableside, and handmade pastas steal the spotlight. It’s where old‑school technique meets modern expression: punchy, polished, and never without a side of drama.

In this role, you’ll support and inspire a passionate team to deliver an elevated food and beverage experience, championing a distinctive wine program and curated spirits while driving service standards in a fast‑paced, design‑driven environment. With a team‑first attitude and a commitment to excellence, you’ll play a key part in crafting unforgettable guest moments. If you’re a creative, dedicated hospitality professional ready to make your mark with Australia’s

Skills & Experience

• 2+ years of experience as an Assistant Restaurant Manager or similar role within busy, premium hospitality venues. Hotel experience preferrable but not essential.
• Ability to deliver a high‑level guest experience, exceeding expectations for VIP clientele and hotel guests.
• Assisted in managing medium sized restaurant teams, with a focus on developing and training staff.
• Deliver immersive food and beverage experiences for guests, including tastings, pairings, and storytelling around the program.
• Maintain accurate stock control, cellar organisation, and efficient beverage inventory management.
• Collaborate closely with the Head Chef and Restaurant Manager on menu pairings, seasonal updates, and experience‑led offerings.
• Ensure full compliance with licensing laws, RSA requirements, and health & safety standards.
• Uphold QT and Gowings’ grooming, presentation, and service‑style standards.
• Participate actively in team briefings, training sessions, and operational meetings.
• Support the floor during peak periods, stepping in as both a sommelier and an on‑floor service ambassador.
• An understanding of budget management, cost control, and P&L analysis for data‑driven decision‑making.
• Incredible team member discounts from your first day on‑the‑job.
• 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Rapidcareer growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ’s largest and most diverse experiences company

Join the team and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.

When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.

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