Shift Leader: Fast-Food Team Lead & Guest Experience

GYG; Newcastle-Maitland; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Free uniform

Crew team building activities and competitions

Discounted meals

Cultural celebrations – Day of the Dead and Cinco de Mayo

Job summary

A popular fast-food chain in Newcastle-Maitland is seeking a Shift Leader to manage and motivate the team during busy service periods. Responsibilities include championing food safety and quality standards, training crew, and enhancing guest experience. Ideal candidates will have leadership experience in a fast-paced environment and a commitment to food safety. Benefits include a free uniform, discounted meals, and team-building activities. Join us to be part of a vibrant team celebrating Mexican culture!

Qualifications

• Experience leading or supervising a team within a busy environment.
• Completed or willingness to complete Food Safety Supervisor certificate.
• Completed or willingness to undertake Responsible Service of Alcohol course.

Responsibilities

• Lead the team during busy service periods, enhancing guest experience.
• Motivate and engage the team on shift.
• Champion food safety and quality standards.

Skills

Leadership in a busy environment

Food safety knowledge

Customer engagement

Education

Food Safety Supervisor certificate (or willingness to complete)

Responsible Service of Alcohol course (or willingness to undertake)

Job description

We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description

The Shift Leader is responsible for effectively leading the team during specific periods of trade and motivating and engaging the team on shift, by championing our food safety and food quality standards. You will be leading the team through busy service periods, crew training and proactively improving guest experience.

We appreciate experience comes in many shapes and sizes, what we mean specifically is;

• Experience leading or supervising a team within a busy environment
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

These are just some of the benefits that come with working at GYG:

• Free uniform
• Crew team building activities and competitions
• Discounted meals
• Cultural celebrations – Day of the Dead and Cinco de Mayo

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.

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