Shift Leader: Coaching, Customer Experience, & Growth

Domino's Pizza; Nelson Bay; On-site; AUD 65,000 - 90,000; Full time

Job summary

Domino's Pizza NSW is seeking a hands-on store leader to drive exceptional customer experiences and lead a high-performing team in a fast-paced pizza store. You’ll coach, schedule, and develop staff while upholding the brand’s standards and community spirit.

In this role you’ll manage rostering, training, basic budgeting, stock control, and supplier relationships, aiming to grow sales and profitability while delivering the Domino’s difference every shift.

Qualifications

• Hands-on team leadership or senior team role experience.
• Coaching and training come naturally and are a strength.
• Strong time management, organisation, and planning abilities.

Responsibilities

• Customer Service: Craft a unique customer experience for your store that goes beyond the transaction, making every interaction a highlight of the customers day.
• Leadership: Instill a high-performance culture characterized by selling more pizza and having more fun.
• Rostering and Planning: Streamline staff rostering for seamless teamwork in the store hustle.
• Training and Development: Provide coaching to the next generation and uphold the brand’s service mindset.
• Financial Management: Demonstrate budgeting, cost control, and revenue-boosting skills.
• Stock management: Forecast, replenish, and manage supplier relationships to keep products available.

Skills

Team leadership

Coaching

Time management

Job description

Domino's Pizza NSW is seeking a hands-on store leader to drive exceptional customer experiences and lead a high-performing team in a fast-paced pizza store. You’ll coach, schedule, and develop staff while upholding the brand’s standards and community spirit.

In this role you’ll manage rostering, training, basic budgeting, stock control, and supplier relationships, aiming to grow sales and profitability while delivering the Domino’s difference every shift.