Shift Lead, Hospitality & Team Training

Varsity Group Australia; City of Melbourne; On-site; AUD 100,000 - 125,000; Full time

Job summary

A leading hospitality and entertainment group in the City of Melbourne is seeking a Duty Manager to supervise shifts, foster a fun and engaging atmosphere, and ensure outstanding customer satisfaction. The role requires strong communication skills, previous experience in hospitality, and RSA certification. Competitive compensation and training opportunities are offered in this dynamic workplace, making it an exciting opportunity for the right candidate.

Benefits

Competitive compensation

Training opportunities

Qualifications

• Strong leadership skills to supervise shifts and manage a team.
• Experience in a hospitality environment is preferred.
• RSA certification mandatory for this role.

Responsibilities

• Supervise shifts and lead a team of hospitality staff.
• Ensure customer satisfaction and an engaging environment.
• Manage daily operations and maintain service standards.

Skills

Strong communication

Leadership

Customer satisfaction focus

Education

RSA certification

Job description

A leading hospitality and entertainment group in the City of Melbourne is seeking a Duty Manager to supervise shifts and lead a team. The role emphasizes customer satisfaction and requires strong communication, previous experience in hospitality, and RSA certification. The ideal candidate will foster a fun and engaging environment while managing daily operations effectively. Competitive compensation and training opportunities are offered in this lively workplace.