Service Manager - WFA

atWork Australia - Workforce Australia; Shire Of Narrogin; On-site; AUD 60,000 - 80,000; Full time

Job summary

A leading employment services provider in Shire Of Narrogin is seeking a motivated Service Manager to lead a team and ensure KPIs are met. The role requires strong leadership skills and the ability to foster a culture of inclusion. Candidates must have experience in team management, and hold a current Australian Driver's License. The position offers ongoing career development, financial assistance, and numerous benefits, making it a fantastic place to work and grow.

Benefits

Ongoing career development

Relocation and Financial Assistance

Access to MedHealth Academy

Job stability with full-time hours

Quarterly incentive scheme

Health insurance discounts

Paid parental leave

Qualifications

• Demonstrated experience in managing teams and/or multiple sites.
• Ability to recruit, train staff, and manage performance.
• Outstanding organisational and time management abilities.
• Ability to use computer programs in an office environment.
• Hold and maintain a current Australian Driver's License.

Responsibilities

• Lead and motivate a team across multiple sites to achieve KPIs.
• Create a culture of inclusion within the team.
• Ensure team KPIs are consistently met and exceeded.

Skills

Leadership skills

Customer service experience

Time management

Interpersonal skills

Strong written and verbal communication

Job description

Company Description

atWork Australia is an employment services provider, delivering employment services programs on behalf of the Australian Government. We support Australians living with disability, injury, health condition, or those who require additional support, to find and keep employment. We are driven by our purpose to connect people and business, so both can thrive. We believe work’s for everyone.

We work closely with our clients to provide a tailored and holistic service; identifying goals, developing resumes and interview prep, connecting clients with allied health services, training opportunities, financial support and more. This is all in pursuit of supporting job-readiness so our clients can be placed into meaningful and sustainable employment.

You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.

Job Description

This is an onsite position. We are currently seeking a motivated and passionate Service Manager to join our Narrogin team in WA.

This onsite opportunity will see the successful candidate leading and motivating a team across multiple sites to achieve KPIs and create a culture of inclusion.

No matter what your background is, we are looking for people with:

• Strong leadership or customer service background
• Highly energetic, driven and has initiative to work autonomously and build strategies that work.
• Ability to learn guidelines in a highly supportive environment.
• Proven team management skills
• Ability to create a strong value driven culture from a leader
• Ensure team Key Performance Indicators (KPIs) are consistently met and exceeded

Qualifications

Attributes and Experience

• Demonstrated experience in managing teams and / or multiple sites
• Ability to recruit staff, train staff, and team performance management.
• Outstanding organisational and time management abilities.
• Interpersonal skills, as well as strong written and verbal communication.
• Ability to use computer programs in an office environment.
• Hold and maintain a current Australian Driver's License and vehicle

Additional Information

What we will give you

• Ongoing career development and national opportunities, including on the job training
• Relocation and Financial Assistance
• Access to MedHealth Academy including your own professional development plan inclusive of individual training and mentoring
• Job stability and guaranteed full-time hours
• Achievable quarterly incentive scheme. Access to a range of benefits including discounts for health insurance, access to psychology services, ability to purchase additional leave, roadside assistance and paid parental leave

APPLY NOW

If this sounds like the role for you, please select the ‘Apply for this job’ button to upload your resume. You can also find out more about atWork Australia here : www.atworkaustralia.com.au

A fantastic place to work.

atWork Australia strives to create a working environment that is supportive, friendly and focused on everyone working together as a team. We foster a fun yet high-performing culture, where we work together, collaborate, and help each other thrive.

A passion for helping people

We put our clients, the people we support, at the centre of all we do and don’t stop until they find a lasting and fulfilling job. If you have passion for helping people, the drive to successfully advocate for others, and a willingness to build relationships, applying for the role as Service Area Manager might be your best move yet.

You are welcome here

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.