Service Advisor: Base + Commission + Car On Offer

at; Gold Coast City; On-site; AUD 60,000 - 80,000; Full time

Job summary

A valley car dealership located in Queensland is seeking a Service Advisor to deliver exceptional customer service and coordinate vehicle servicing efficiently. The ideal candidate will have proven experience in customer-facing roles, excellent communication skills, and a proactive attitude. Enjoy various benefits including discounted health insurance, vehicle discounts, and opportunities for personal and professional growth.

Benefits

Discounted health insurance

Vehicle discounts

Gym membership discounts

Paid parental leave

Employee Assistance Program

Qualifications

• Proven experience as a Service Advisor highly desired.
• Excellent customer service skills.
• Professional presentation and proactive attitude.

Responsibilities

• Provide exceptional customer service face to face.
• Maintain positive relationships with customers and employees.
• Keep regular contact with customers for updates.
• Ensure timely completion of vehicles.
• Handle customer complaints with prompt solutions.
• Offer accurate estimates for work or repairs.
• Engage in ongoing training and development.

Skills

Customer service experience

Communication skills

Proactive attitude

KPI experience

Ability to sell additional work

Tools

Pentana Solutions

Job description

A valley car dealership located in Queensland is seeking a Service Advisor to deliver exceptional customer service and coordinate vehicle servicing efficiently. The ideal candidate will have proven experience in customer-facing roles, excellent communication skills, and a proactive attitude. Enjoy various benefits including discounted health insurance, vehicle discounts, and opportunities for personal and professional growth.