Senior Therapeutic Case Worker

IFYS Limited.; Caboolture; On-site; AUD 46,000 - 92,000; Part time

Benefits offered by this job

Salary packaging up to $15,900 FBT

In-house training

EAP access

Wellbeing reimbursement

Job summary

IFYS Accommodation Services in Caboolture is seeking a Senior Therapeutic Case Worker to join the Youth Crisis Accommodation program for young people aged 16 to 25 experiencing homelessness. The role focuses on intake assessments, case management, and client-centred practice within a supportive, trauma-informed framework.

You will develop individualized support plans, coordinate access to local services, and contribute to maintaining a safe, therapeutic shelter environment.

Qualifications

• Experience with young people and trauma-informed support.
• Ability to assess and plan client-centred interventions.
• Strong communication and rapport-building with youth.

Responsibilities

• Engage with young people to ensure a safe, therapeutic environment.
• Conduct intake and initial assessments for accommodation requests.
• Create individualized support plans to meet youth needs and goals.
• Assist youth to develop living skills and community connections.
• Maintain shelter cleanliness and safety to a high standard.
• Complete administrative tasks in a timely manner.

Skills

Client-centred

Crisis intervention

Communication skills

Trauma-informed

Education

Youth work qualification

Job description

Job Category: Community Services & Development

Why IFYS?

At IFYS, we’re committed to creating a supportive environment where both our clients and staff feel valued, respected, and empowered.

We believe our people are our greatest strength. That’s why we continually assess and invest in staff wellbeing through initiatives like the Sanctuary Model of Care, which promotes emotional, social, and physical wellness across our organisation.

Job Description

About the opportunity

IFYS Accommodation Services has an exciting opportunity for a Senior Therapeutic Case Worker to join the team at our Caboolture Youth Crisis Accommodation program.
The Youth Crisis Accommodation program provides young people aged 16 to 25 experiencing homelessness with access to support for a 3-month duration.
Our ideal candidate will possess a strong client-centred practice framework, have sound knowledge of local services and resources, and experience conducting intake assessments and delivering case management.

What’s on offer?

• Permanent part-time employment located in Caboolture
• Minimum 52 hours per fortnight - see roster details below
• $92,286 per annum pro rata + superannuation – IFYS is committed to gender pay equity
• Part-time hourly equivalent $46.70 + applicable penalty rates
• Excellent not-for-profit salary packaging options (package up to $15,900 FBT year)
• Paid in-house training opportunities including Therapeutic Crisis Intervention, Preventing Child Sexual Exploitation and Sanctuary Model training
• Annual $250 personal well being reimbursement benefit towards eligible activities
• Free access to the CALM Premium App + Flight Centre personal travel discounts
• Access to the Employee Assistance Program (EAP)

Key responsibilities

• Engage with young people and ensure a safe and therapeutic environment
• Conduct intake and initial assessments with young people requesting accommodation and support in alignment with guidelines
• Create individualised support plans with young people to meet their needs and goals
• Assist young people to develop new living skills and participate in the community of their choice
• Ensure the maintenance and cleanliness of all aspects of the shelter to a high standard
• Completing a range of administrative tasks in a timely manner

Requirements for the role

• Experience working with people exhibiting challenging behaviours and complex needs or an understanding of the impacts of trauma on a young person's life
• A go-getter attitude with the ability to adapt to changing situations and remain calm in the face of a crisis
• Excellent communication skills and the ability to build rapport quickly, especially with young people
• Flexibility with hours of work and available nights and weekends over a rotating roster
• Qualifications in or currently studying Youth work, Mental Health, Community Services, Human Services or Social Work highly desirable

Must hold or be willing to obtain if successful

• Valid Queensland driver's license with no restrictions
• QLD Working with Children Check (Paid Blue Card)
• Licensed Care Suitability Check (LCS2)
• National Crime Check (A new check will be completed through IFYS systems)
• Ability to provide two recent line manager references (including your current employer)

Applications close

5pm, Friday the 9th of October

We are an inclusive workplace that celebrates diversity and difference in our communities. We encourage applications from individuals who identify as Aboriginal or Torres Strait Islander.
We are deeply committed to the wellbeing, safety, cultural identity and dignity of every individual who accesses our services, including children, young people, adults and people with disabilities. As part of this commitment, we uphold best practice standards and adhere to the Human Services Quality Framework, NDIS Practice Standards and National Principles for Child Safe Organisations.
It is an offence to apply to work in a child related business regulated by the blue card system if you are a restricted person/negative notice holder.