Senior Test Engineer - Siebel

Pinaka; Canberra; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Hybrid work arrangement

On-site for first 6 weeks

Job summary

Pinaka is seeking a Senior Test Engineer to lead testing across CRM platforms, including planning, designing, and executing test activities for a large APS6-level project. The role emphasizes defect management, test artefacts, and collaboration with project teams to ensure quality and delivery.

The position requires experience with Siebel CRM testing, ISTQB certification, and familiarity with test management tools. Hybrid work arrangements apply, with initial onsite work.

Qualifications

• Experience in software testing, QA, or related ICT discipline, specifically on Siebel CRM platforms.
• Experience developing and executing test plans, test cases, and test scripts for complex ICT systems.
• Tertiary qualification in Information Technology, Computer Science, Software Engineering, or related discipline.
• ISTQB Foundation Certification or higher.
• Experience with test management and defect tracking tools such as Azure DevOps, Jira, HP ALM, or similar.
• Experience testing complex enterprise applications, web applications, databases, and system interfaces.

Responsibilities

• Plan and coordinate testing activities across system, integration, regression, and user acceptance testing phases to ensure solutions meet agreed business and technical requirements.
• Design, develop and execute test cases and test scripts, ensuring appropriate test coverage, traceability, and compliance with testing standards.
• Identify, analyse and manage defects, working closely with developers, business analysts, and stakeholders to support timely issue resolution and retesting.
• Monitor and report on testing progress, risks, issues and quality metrics, providing clear recommendations to project managers and governance bodies.
• Support continuous improvement of testing practices, including test automation, quality assurance processes, and the maintenance of testing tools and artefacts.

Skills

Software testing

QA discipline

CRM platforms

Education

Tertiary IT/CS/SE qualification

Tools

Azure DevOps

Jira

HP ALM

Job description

What to Submit

• Citizenship: Australian citizenship is required.
• RFQ ID: LH-08313
• Agency: Services Australia
• Estimated Start Date: Friday, 01 January 2027
• Initial Contract Duration: Up to 12 months
• Extension Term: Other
• Number of Extensions: Buyer has not provided these details
• Experience Level: Senior - APS6 equivalent
• Security Clearance: Must be able to obtain Negative Vetting Level 1
• Location of Work: QLD, ACT, VIC, SA
• Working Arrangements: Hybrid. The Labour Hire Worker is expected to work onsite for the first 6 weeks before a hybrid flexible working arrangement can be considered, unless otherwise negotiated. The location is the capital city of selected state/s.
• Maximum Hours: 80 hours per week

Test Analysts determine and then carry out testing activities to validate the design and behaviour of systems and services. A Senior Test Engineer, APS Equivalent is responsible for planning, designing, executing, and reporting on system, integration, and user acceptance testing activities to support a complex CRM platform. A Senior Functional Test Engineer will ensure solutions meet business and technical requirements by identifying defects, managing test artefacts, supporting issue resolution, and providing quality assurance advice to project teams and stakeholders.

Key Duties and Responsibilities

• Plan and coordinate testing activities across system, integration, regression, and user acceptance testing phases to ensure solutions meet agreed business and technical requirements.
• Design, develop and execute test cases and test scripts, ensuring appropriate test coverage, traceability, and compliance with testing standards.
• Identify, analyse and manage defects, working closely with developers, business analysts, and stakeholders to support timely issue resolution and retesting.
• Monitor and report on testing progress, risks, issues and quality metrics, providing clear recommendations to project managers and governance bodies.
• Support continuous improvement of testing practices, including test automation, quality assurance processes, and the maintenance of testing tools and artefacts.

Technical Skills

• Demonstrated experience in software testing, quality assurance, or a related ICT discipline, specifically on Siebel CRM platforms.
• Experience developing and executing test plans, test cases, and test scripts for complex ICT systems.
• Tertiary qualification in Information Technology, Computer Science, Software Engineering, or a related discipline.
• ISTQB (International Software Testing Qualifications Board) Foundation Certification or higher.
• Experience with test management and defect tracking tools such as Azure DevOps, Jira, HP ALM, or similar.
• Experience testing complex enterprise applications, web applications, databases, and system interfaces.

Selection Criteria

1. Acceptance testing: Level 4 (SFIA)

Develops acceptance criteria related to functional and non-functional requirements, business processes, features, user stories and business rules. Designs, specifies and executes test cases and scenarios to test that systems, products and services fulfil the acceptance criteria and deliver the predicted business benefits. Collaborates with project colleagues and stakeholders involved in the analysis, development and operation of products, systems or services to ensure accuracy and comprehensive test coverage. Analyses and reports on test activities, results, issues and risks including the work of others.

2. Methods and tools: Level 4 (SFIA)

Provides advice and guidance to support the adoption of methods and tools and adherence to policies and standards. Tailors processes in line with agreed standards and evaluation of methods and tools. Reviews and improves usage and application of methods and tools.

3. Quality assurance: Level 3 (SFIA)

Contributes to the collection of evidence and the conduct of formal audits or reviews of activities. Examines records for evidence that appropriate testing and other quality control activities have taken place. Determines compliance with organisational directives, standards and procedures and identifies non-compliances, non-conformances and abnormal occurrences.

Plans and drives testing activities across all stages and iterations of product, systems and service development. Provides authoritative advice and guidance on any aspect of test planning and execution. Adopts and adapts appropriate testing methods, automated tools and techniques to solve problems in tools and testing approaches. Measures and monitors applications of standards for testing. Assesses risks and takes preventative action. Identifies improvements and contributes to the development of organisational policies, standards, and guidelines for testing.

Evaluates design options and prototypes to obtain user feedback on requirements of developing systems, products, services or devices. Tests the usability and accessibility of components and alternative designs. Administers a range of evaluations, recording data and feedback. Analyses evaluation data and recommends actions. Identifies areas for future user research. Checks systems, products, services or devices for adherence to applicable standards, guidelines, style guides, and legislation. Evaluates the usability of existing or competitor systems to provide benchmark values and as input to design.

1. Business situation analysis: Level 3 (SFIA)

Investigates straightforward business situations to identify and analyse problems and opportunities. Contributes to the recommendation of improvements. Follows agreed standards and techniques to investigate, analyse and document business situations. Engages with stakeholders under direction.

2. Quality management: Level 4 (SFIA)

Assists in the development of new or improved practices and organisational processes or standards. Assists projects, functions or teams in planning the quality management for their area of responsibility. Facilitates localised improvements to the quality system or services.

Provides detailed and specific advice regarding the application of their specialism to the organisation's planning and operations. Actively maintains knowledge in one or more identifiable specialisms. Recognises and identifies the boundaries of their own specialist knowledge. Where appropriate, collaborates with other specialists to ensure advice given is appropriate to the organisation's needs.

Senior Test Engineer

Location: QLD/ACT/VIC/SA (Hybrid).

Contact [e-mail], 0433 131 894.

Why choose Pinaka

We know the government ICT market and we keep things straightforward. We take time to understand your background, your goals and the type of role that suits you. We believe transparency is about more than rates and our margins are fair and always disclosed.

What you can expect from us...

• Fair, disclosed margins
• Clear communication at every stage
• Honest advice on fit and competitiveness
• Visibility on submissions and process status
• A professional and respectful experience

How you are paid...

• PAYG through Pinaka
• Third-party payroll
• Self-employed (own ABN)

With a single, transparent and fixed margin, we ensure compliance to all state and payroll laws. So that is one less thing for you to worry about.

BYO CONTRACT

Already in a role but not happy with the setup?

Port in your contract to Pinaka for a simpler and more transparent experience. We also have some exciting limited time offers on top of the incredible margins we offer.