Senior Telecom & Tech Projects Lead — Public Safety

NSW Department of Customer Service; Sydney; Hybrid; AUD 133,000 - 147,000; Full time

Job summary

NSW Department of Customer Service in Sydney seeks a Senior Project Officer to lead complex telecommunications and technology projects within the NSW Telco Authority. Hybrid work with mandatory office attendance is required and you will manage schedules, budgets, risks and governance to deliver critical outcomes for public safety and connectivity across NSW.

The role sits in the Enterprise Program Delivery team within NSW Telco Authority and requires strong relationships with customers,

Qualifications

• Essential Baseline Security clearance obtainable within six months.
• Tertiary qualification or equivalent, with PRINCE2/PMP preferred.
• Strong PM capability; experience delivering complex tech/telecom projects.
• Proven ability to manage relationships with customers, stakeholders and vendors.
• Excellent organisation; capable of governance activities and prioritisation.
• Experience preparing docs, reports and PM systems.
• Strong communication, negotiation and stakeholder engagement.
• Knowledge of telecom industry and technical terminology.
• Engineering/telecommunications background.
• Experience delivering government, infrastructure or critical comms projects.

Responsibilities

• Leading the planning, coordination and delivery of complex telecommunications, technology and infrastructure projects.
• Managing project schedules, budgets, risks, issues and dependencies to ensure successful delivery outcomes.
• Developing and maintaining strong relationships with customers, stakeholders, vendors and delivery partners.
• Coordinating working groups, committees and project governance activities to support project milestones and outcomes.
• Preparing and maintaining project documentation, reports, briefs and status updates.
• Monitoring project performance and identify opportunities to improve delivery outcomes and mitigate risks.
• Undertaking research and analysis to support evidence-based decision-making and project planning.

Skills

Security clearance

Project management

Stakeholder engagement

Communication

Governance

Documentation

Education

PRINCE2 Practitioner

PMP or equivalent

Engineering/Telecommunications degree

Job description

NSW Department of Customer Service in Sydney seeks a Senior Project Officer to lead complex telecommunications and technology projects within the NSW Telco Authority. Hybrid work with mandatory office attendance is required and you will manage schedules, budgets, risks and governance to deliver critical outcomes for public safety and connectivity across NSW.

The role sits in the Enterprise Program Delivery team within NSW Telco Authority and requires strong relationships with customers,