Senior Technical Program Manager

Worldscape; Redmond; On-site; AUD 202,000 - 302,000; Full time

Job summary

Worldscape seeks a seasoned TPM to drive successful delivery and adoption of customer programs. You will coordinate between customers, Product, Engineering, and Customer Success to ensure deployments meet objectives and deliver long-term platform value.

You will lead Agile execution, manage requirements, and steer initiatives from kickoff to deployment, translating customer needs into roadmap-aligned capabilities and scalable solutions across cloud, on-prem, and edge environments.

Qualifications

• 7+ years of Product Marketing experience in enterprise/defense software, cloud/gaming platforms, SaaS, AI, analytics, supply chain, data platforms, digital twins, or related technology domains.
• Proven success developing product positioning and go-to-market strategies for complex technical products.
• Strong written and verbal communication skills with the ability to communicate effectively from executive leadership to technical practitioners.
• Experience developing: Product messaging, launch plans, Sales enablement content, Executive presentations, Thought leadership materials
• Demonstrated ability to work cross-functional with Product Management, Engineering, Sales, and Executive Leadership.

Responsibilities

• Serve as the primary day-to-day program lead for customer engagements and deployments.
• Build trusted relationships with customer executives, program managers, engineers, and end users.
• Develop and manage project plans, schedules, milestones, dependencies, risks, and deliverables.
• Lead Agile execution, including sprint planning, daily standups, backlog refinement, reviews, and retrospectives.
• Track progress through burndown metrics, milestone reporting, issue management, and program dashboards.
• Deliver weekly status reports and executive-level program updates.
• Gather, document, and prioritize customer requirements and operational needs.
• Coordinate closely with Product and Engineering to align customer requirements with the Worldscape roadmap.
• Lead execution of customer-specific capabilities using Customer Success Engineers when requirements are not yet supported by the platform.
• Identify reusable capabilities and drive their transition into the core Worldscape platform for future customer use.
• Manage risks, dependencies, action items, and stakeholder expectations.
• Support customer onboarding, training, adoption, operational success, and expansion opportunities.
• Act as the bridge between customer mission objectives and Worldscape platform evolution.

Skills

Product Marketing

Go-to-market

Executive communication

Cross-functional work

Stakeholder mgmt

Job description

Worldscape is a cutting-edge platform designed to unify distributed data, sensors, and intelligent agents across cloud, on-prem, and edge environments. By combining geospatial intelligence, physics-based 3D simulation, and reward-driven AI, Worldscape enables organizations to build immersive digital twins for predictive modeling, scenario planning, and adaptive decision-making. With a zero-trust security framework, seamless integration with legacy systems, and robust developer tools, Worldscape empowers rapid deployment of agentic applications that drive resilience and efficiency in sectors like logistics, telecom, defense, and infrastructure.

The Technical Program Manager (TPM) is responsible for the successful delivery, adoption, and growth of Worldscape customer programs. Serving as the primary liaison between customer stakeholders, Product Management, Engineering, Customer Success, and IT, the TPM ensures projects are delivered on schedule, meet customer objectives, and drive long‑term platform value.

This role combines customer engagement, program management, agile delivery, requirements management, and technical leadership. The TPM owns project execution from kickoff through deployment while ensuring customer‑driven innovations are captured and incorporated into the Worldscape platform roadmap.

Responsibilities:

• Serve as the primary day‑to‑day program lead for customer engagements and deployments.
• Build trusted relationships with customer executives, program managers, engineers, and end users.
• Develop and manage project plans, schedules, milestones, dependencies, risks, and deliverables.
• Lead Agile execution, including sprint planning, daily standups, backlog refinement, reviews, and retrospectives.
• Track progress through burndown metrics, milestone reporting, issue management, and program dashboards.
• Deliver weekly status reports and executive‑level program updates.
• Gather, document, and prioritize customer requirements and operational needs.
• Coordinate closely with Product and Engineering to align customer requirements with the Worldscape roadmap.
• Lead execution of customer‑specific capabilities using Customer Success Engineers when requirements are not yet supported by the platform.
• Identify reusable capabilities and drive their transition into the core Worldscape platform for future customer use.
• Manage risks, dependencies, action items, and stakeholder expectations.
• Support customer onboarding, training, adoption, operational success, and expansion opportunities.
• Act as the bridge between customer mission objectives and Worldscape platform evolution.

Professional Qualifications:

• 7+ years of Product Marketing experience in enterprise/defense software, cloud/gaming platforms, SaaS, AI, analytics, supply chain, data platforms, digital twins, or related technology domains.
• Proven success developing product positioning and go‑to‑market strategies for complex technical products.
• Strong written and verbal communication skills with the ability to communicate effectively from executive leadership to technical practitioners.
• Experience developing: Product messaging, launch plans, Sales enablement content, Executive presentations, Thought leadership materials
• Demonstrated ability to work cross‑functionally with Product Management, Engineering, Sales, and Executive Leadership.

Preferred Qualifications:

• Experience within the Department of War (DoW), Department of Defense (DoD), Intelligence Community, military services, defense contractors, or mission‑focused government programs.
• Understanding of defense planning, operations, force design, logistics, acquisition, readiness, campaign analysis, war gaming, or mission command.
• Experience supporting classified, IL5/IL6, Secret, or mission‑critical environments.
• Experience in the gaming industry, particularly large‑scale simulation, strategy, real‑time, MMO, or virtual world environments.
• Familiarity with Entity Component System (ECS) architectures and data‑oriented design principles.
• Experience with modeling and simulation, digital twins, synthetic environments, or decision‑support systems.
• Experience with distributed cloud computing, cloud‑native architectures, microservices, event‑driven systems, and hyperscale platforms.
• Familiarity with AI/ML, analytics, graph technologies, or agentic systems.
• PMP, PgMP, Scrum Master, PMI‑ACP, or similar certifications.

Why Worldscape?

There is nothing more important to Worldscape than our culture. It is the fundamental means by which we will succeed as an organization. Talent, ability, drive, experience, knowledge cannot be maximized without first embracing the culture we espouse and will live every single day. Worldscape offers great benefits, opportunities for continued growth, and the ability to directly affect change in our organization and be part of a high‑growth startup at a pivotal stage.

What we offer:

• Competitive salary and meaningful equity
• Attractive benefits package
• Flexible time off policy
• Medical, Dental and Vision insurance
• HSA health insurance options
• 401k plan
• Basic and Voluntary Life Insurance
• Fast paced environment with flexibility and ownership

Worldscape is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Employment is contingent upon successful completion of a background check.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Final compensation will be determined based on factors such as experience, skills, and qualifications. In addition to base salary, this role may be eligible for performance‑based bonuses and equity awards.