Senior Technical Business Analyst

Department of Education Victoria; City of Melbourne; On-site; AUD 120,000 - 160,000; Full time

Job summary

The Department of Education Victoria is seeking a Senior Technical Business Analyst to lead business analysis for complex technology initiatives across Corporate Digital Services.

You will translate business needs into clear requirements, support solution design and delivery, and coordinate with architects, delivery teams and vendors to deliver fit-for-purpose solutions.

Qualifications

• Experience leading business analysis for complex technology initiatives.
• Ability to translate business needs into clear requirements and user stories.
• Strong capability to coordinate with stakeholders and delivery teams.

Responsibilities

• Lead business analysis for complex initiatives - analyse processes, systems, data and technology to identify needs and opportunities.
• Translate business needs into clear requirements - develop functional and technical requirements, user stories, process models and acceptance criteria.
• Support solution design and delivery - work with architects and delivery teams to assess options, identify impacts and dependencies, and support testing and transition to BAU.
• Provide analysis, insight and coordination - facilitate workshops, build shared understanding and produce high-quality documentation and recommendations.

Skills

Analytical thinking

Stakeholder engagement

Technical understanding

Job description

Department of Education Victoria – Melbourne VIC

Corporate Digital Services | Information Management and Technology Division | Victorian Department of Education

Corporate Digital Services enables the Department of Education to operate effectively, supporting more than 1,600 schools and 100,000+ employees through the digital platforms and services that underpin payroll, finance, procurement and other corporate functions.

We partner with the business to simplify complexity, modernise technology and create connected, customer-focused experiences - using cloud, data, automation and AI to make it easier for our people to do their jobs and deliver better outcomes for Victorian students and schools.

The Opportunity

We are looking for an experienced Senior Technical Business Analyst to lead business analysis activities for complex technology initiatives across Corporate Digital Services.

This is an opportunity to play a key role in shaping digital and technology solutions that support critical corporate functions across the department. You will work at the intersection of business and technology, helping define business needs, translate them into clear requirements, and support the design and delivery of effective, fit-for-purpose solutions.

You will work closely with business stakeholders, architects, delivery teams and vendors to provide high-quality analysis and advice that supports decision-making, delivery planning and solution outcomes. You will also help create shared understanding across stakeholders, manage ambiguity and dependencies, and ensure requirements are clearly defined, prioritised and delivered effectively.

Employment type: Ongoing, Full time position

What you'll do

• Lead business analysis for complex initiatives - analyse business processes, systems, data and technology to identify needs, issues and opportunities.
• Translate business needs into clear requirements - develop functional and technical requirements, user stories, process models and acceptance criteria.
• Support solution design and delivery - work with architects and delivery teams to assess options, identify impacts and dependencies, and support design, testing, implementation and transition to business-as-usual.
• Provide analysis, insight and coordination - facilitate workshops, build shared understanding across stakeholders, and produce high-quality documentation and recommendations to support business and technology decisions.

What you'll bring

• Strong analytical capability - you can interpret complex business and technical information, identify impacts and dependencies, and develop clear, evidence-based recommendations.
• Stakeholder engagement - you build effective relationships across business and technical teams, facilitate shared understanding, and align requirements and priorities.
• Technical understanding - you bring sound knowledge of technology delivery, systems, data and integration concepts, and can translate between business needs and technical solutions.

  This is more than a business analysis role. You will help shape the digital services that support one of Victoria's largest and most important organisations, contributing to better technology solutions and better experiences for the people who support Victorian students and schools.

  If you want to make a genuine difference through complex and meaningful technology work, we'd love to hear from you.

Further Information

For more details regarding this position please see attached position description for the capabilities to address in application.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.

For further information pertaining to the role, please contact Mary Wood via email *********@education.vic.gov.au

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Applications close 11:59pm on Wednesday, 07 October 2026.